Melio vs. Webexpenses

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Melio
Score 9.3 out of 10
N/A
Melio is a small business-oriented Accounts Payable tool, presented as a service that helps small businesses keep up with business. A B2B payments experience and payment workflow designed to be simple, and to enable businesses to pay domestic and international vendors, expedite payments, or pay by card.N/A
Webexpenses
Score 9.2 out of 10
N/A
Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…N/A
Pricing
MelioWebexpenses
Editions & Modules
Card processing fee
2.9%
No answers on this topic
Offerings
Pricing Offerings
MelioWebexpenses
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$250 null
Additional Details
More Pricing Information
Community Pulse
MelioWebexpenses
Features
MelioWebexpenses
Payment Management
Comparison of Payment Management features of Product A and Product B
Melio
8.8
Ratings
15% above category average
Webexpenses
8.2
Ratings
0% above category average
Customizable Approval Policies9.20 Ratings8.10 Ratings
Financial Document Management7.50 Ratings7.70 Ratings
Payment Status Tracking9.20 Ratings8.20 Ratings
Payment Audit Trail9.20 Ratings8.60 Ratings
Duplicate Bill Detection8.80 Ratings8.00 Ratings
Advanced OCR8.20 Ratings7.80 Ratings
Electronic Funds Transfer9.20 Ratings8.70 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Melio
8.7
Ratings
27% above category average
Webexpenses
-
Ratings
Automated Accounts Payable Processes8.90 Ratings00 Ratings
Vendor Management8.80 Ratings00 Ratings
Tax Form Preparation8.60 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
Melio
-
Ratings
Webexpenses
8.5
Ratings
1% below category average
Employee Expense Reporting00 Ratings8.70 Ratings
Corporate Card Reconciliation00 Ratings8.40 Ratings
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MelioWebexpenses
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Enterprises
Webexpenses
Webexpenses
Score 9.2 out of 10
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Score 9.1 out of 10
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User Ratings
MelioWebexpenses
Likelihood to Recommend
8.5
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
9.3
(0 ratings)
Performance
-
(0 ratings)
9.6
(0 ratings)
Support Rating
-
(0 ratings)
8.6
(0 ratings)
In-Person Training
-
(0 ratings)
8.7
(0 ratings)
Online Training
-
(0 ratings)
9.8
(0 ratings)
Implementation Rating
-
(0 ratings)
7.8
(0 ratings)
Configurability
-
(0 ratings)
6.4
(0 ratings)
Ease of integration
-
(0 ratings)
7.3
(0 ratings)
Product Scalability
-
(0 ratings)
9.3
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.7
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
MelioWebexpenses
Likelihood to Recommend
Melio is particularly well suited for small businesses above $100K in revenue whose owners want to save time and simplify bill payments. It is helpful to bookkeepers so that they don't have to ask the owners, over and over again, "what was that check for?" and "can you send me the bill?"
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Really suits me well for making mileage claims, the map works well and it has an accurate log of addresses. Very handy and easy to be able to add any necessary receipts. Could be a good idea to include live road closures? but I understand that's quite tricky to do. Really easy to be able to move routes when you have gone a different way than recommended.
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Pros
  • The simplicity it adds to business payments is a great deal. One feature we really value it the ability to pay vendors by check. Melio prints and mails checks for us which saves time and hassle.
  • Payment scheduling tool is another thing we enjoy. This tool lets us plan ahead and manage cash flow more effectively by setting payment dates in advance.
  • Another thing Melio does well is the tracking of payment.
  • There was a time a vendor claimed that they hadn't been paid, but with just a few clicks we could see the check has already been delivered.
  • This kind of transparency gives us confident and keep things professional.
  • The integration with other platform or accounts like QuickBooks is an experience I did love to keep.
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  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
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Cons
  • There should be an automatic link between vendors added with their Melio link and the same vendors that already exist in QuickBooks. As it is now, a new vendor is created when you do that and is not linked with the one that already is in QuickBooks.
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  • When you click add receipts after putting the details of your expense, you get the impression that you have done something incorrect from the prompt that you receive
  • Two options for adding receipts can confuse people when training them on how to use
  • An easy to access FAQ would be helpful
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Likelihood to Renew
It has solved almost all the business needs I have and has contributed greatly to my business growth.
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It depends if alternative systems for other functions (HR / Payroll) have expenses functionality included as a supplementary service. If they’re part of a total system then having a separate system for expenses when another system provides the functionality (even if mildly less efficient, etc) then it wouldn’t be viable
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Usability
Melio has been a very important tool in the advancement of our business. With great features, it has made payments to vendors seamless and hassle free. In terms of vendor management, account/data tracking, and scheduling of payments in advance. This has formed the base that we are still with Melio till today.
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Based on what I have used it for, it was very easy to use and navigate. The approval process was already setup on the back end so there was no confusion on my end. Notifications were sent to my email based on status which made it helpful to understand where an expense was in the process.
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Reliability and Availability
No answers on this topic
it is always available when I need it
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Performance
No answers on this topic
Some times image uploads can be slow and you have to alter the image resolution to increase the speed
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Support Rating
They have great customer support system
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The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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In-Person Training
Very educative. It was well detailed, organized and knowledgeable.
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All went well.
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Online Training
Very helpful and we learnt a handful
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It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
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Implementation Rating
No answers on this topic
As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
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Alternatives Considered
Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
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The ease of use of the platform has been the biggest benefit of this system. We didn't need to provide any structured training to our staff, we just sent out the link and people were able to intuitively use the platform. Other competitors were harder to navigate and to use.
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Scalability
No answers on this topic
because as the business has grown to has the user base
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Return on Investment
  • I have been able to save hours every week now that I am only using Melio as my payment processor
  • I can easily add invoice details which I use to create in another platform and upload to Melio, this saves me time with projects I want to be quicker with
  • The ease of use for my clients is fantastic, and makes for a seamless workflow
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  • Easy integration with your existing finance / accounting software.
  • Lot of time is being saved in maintaining records and now going completely online.
  • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
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ScreenShots

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.