TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Melio

    Score9.4 out of 10
    N/AMelio is a small business-oriented Accounts Payable tool, presented as a service that helps small businesses keep up with business. A B2B payments experience and payment workflow designed to be simple, and to enable businesses to pay domestic and international vendors, expedite payments, or pay by card.N/A
    Pricing
    Melio
    Editions & Modules
    Card processing fee
    2.9%
    Offerings
    Pricing Offerings
    Melio
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Melio
    Considered Both Products
    Melio
    Chose Melio
    1. One thing I like about Melio is the free version for small businesses or individuals or soleprenuels .
    2. Melio offers free bank to bank payments on all plans, even the free version unlike other competitors.
    3. You can pay vendors with credit cards even if they don't accept …
    Incentivized
    Chose Melio
    I have used Bill, Mercury and Novo. They all meet my requirements' for my business and do similar services. However, I have been sticking with Melio over the other products as it meets all the needs for my business. Melio is a turn key solution for me. Melio is all I am using …
    Incentivized
    Chose Melio
    Forwardly gives same day ACH deposits for free, Melio does not.
    Incentivized
    Chose Melio
    Melio has much better customer service and lower fees than the competitors I've tried!
    Incentivized
    Chose Melio
    Melio stacked up well against other solutions. The workflow and reporting were simple and the payment options were less expensive, without a monthly subscription. The ability to pay multiple invoicing in a few short clicks was appealing. The updated payment workflow was …
    Incentivized
    Chose Melio
    I love Melio compared to bill.com, which seems to be full of fees and annoying ads that Melio does not have.
    Incentivized
    Chose Melio
    Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
    Incentivized
    Chose Melio
    Melio tested to be much easier to use than BILL.
    Additionally, Melio is free for bill payment; others charge quite a bit. Being able to recommend a free app to our clients makes standardizing on a single solution very easy for us.
    Incentivized
    Chose Melio
    Less features than Ramp, but a solid option for free use for ACH. If you need International wires, fees may be higher than other options. However, you can issue paper checks, ACH, wires or use a linked credit card to pay bills.
    Incentivized
    Chose Melio
    I prefer Melio due to its simplistic interface.
    Incentivized
    Chose Melio
    So So Much Better. They Actually Send The Payments Like They're Supposed To.
    Incentivized
    Chose Melio
    I prefer Melio over Bill.com. I prefer Melio because it is easier to cancel or correct a payment on the platform. I like the way that Melio lets you track vendor requests for payment information. I like that it is easy to follow the payment all the way through the process to …
    Incentivized
    Chose Melio
    It is pretty good, but clients call frustrated with it when they have to fix things. I cannot offer it to advanced clients, since the system is too simple.
    Incentivized
    Chose Melio
    Bill.com is more expensive and more difficult to use than Melio. While it has a greater range of functionality and apparently has better integration into QuickBooks, we didn't need the greater functionality and I had just as much trouble integrating into Bill.com as I have with …
    Incentivized
    Key User Insights
    Would buy again
    71%
    Would buy again
    17 Answers
    Delivers good value for the price
    78%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    75%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    77%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    20 Answers
    Features
    Melio
    Payment Management
    Comparison of Payment Management features of Melio
    Feature
    Melio
    8.8
    10 Ratings
    15% above category average
    Customizable Approval Policies9.27 Ratings
    Financial Document Management7.57 Ratings
    Payment Status Tracking9.210 Ratings
    Payment Audit Trail9.28 Ratings
    Duplicate Bill Detection8.87 Ratings
    Advanced OCR8.27 Ratings
    Electronic Funds Transfer9.28 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of Melio
    Feature
    Melio
    8.7
    14 Ratings
    27% above category average
    Automated Accounts Payable Processes8.913 Ratings
    Vendor Management8.813 Ratings
    Tax Form Preparation8.68 Ratings
    Best Alternatives
    Melio
    Small Businesses
    Tipalti
    Score8.7 out of 10
    Medium-sized Companies
    Stampli
    Score8.2 out of 10
    Enterprises
    Yooz
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Melio
    Likelihood to Recommend
    8.5
    (20 ratings)
    User Testimonials
    Melio
    Likelihood to Recommend
    Melio
    In my personal experiences, I would recommend Melio to a friend or colleague but would tell them the pros and the con. Melio has really made payments seem seamless and easy. The fact that one can plan his/her payment schedule in advance and at the same time track it, is a very big relief. In as much as Melio has a lot of good features but it still needs upgrade or update, like the notifications of failed payments and delays.
    Incentivized
    Read full review
    Pros
    Melio
    • The simplicity it adds to business payments is a great deal. One feature we really value it the ability to pay vendors by check. Melio prints and mails checks for us which saves time and hassle.
    • Payment scheduling tool is another thing we enjoy. This tool lets us plan ahead and manage cash flow more effectively by setting payment dates in advance.
    • Another thing Melio does well is the tracking of payment.
    • There was a time a vendor claimed that they hadn't been paid, but with just a few clicks we could see the check has already been delivered.
    • This kind of transparency gives us confident and keep things professional.
    • The integration with other platform or accounts like QuickBooks is an experience I did love to keep.
    Incentivized
    Read full review
    Cons
    Melio
    • There should be an automatic link between vendors added with their Melio link and the same vendors that already exist in QuickBooks. As it is now, a new vendor is created when you do that and is not linked with the one that already is in QuickBooks.
    Incentivized
    Read full review
    Likelihood to Renew
    Melio
    I like the interface. I am familiar with functionality. Convenient to send ACH payments.
    Incentivized
    Read full review
    Usability
    Melio
    Melio has been a very important tool in the advancement of our business. With great features, it has made payments to vendors seamless and hassle free. In terms of vendor management, account/data tracking, and scheduling of payments in advance. This has formed the base that we are still with Melio till today.
    Incentivized
    Read full review
    Support Rating
    Melio
    They have great customer support system
    Incentivized
    Read full review
    In-Person Training
    Melio
    Very educative. It was well detailed, organized and knowledgeable.
    Incentivized
    Read full review
    Online Training
    Melio
    Very helpful and we learnt a handful
    Incentivized
    Read full review
    Alternatives Considered
    Melio
    Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
    Read full review
    Contract Terms and Pricing Model
    Melio
    The vendor is great
    Incentivized
    Read full review
    Professional Services
    Melio
    Very knowledgeable
    Incentivized
    Read full review
    Return on Investment
    Melio
    • I have been able to save hours every week now that I am only using Melio as my payment processor
    • I can easily add invoice details which I use to create in another platform and upload to Melio, this saves me time with projects I want to be quicker with
    • The ease of use for my clients is fantastic, and makes for a seamless workflow
    Incentivized
    Read full review
    ScreenShots