Laserfiche vs. VisualCron

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.

Incentivized

VisualCron does accommodate continuous file processing. Like packing and unpacking compressed files, splitting or merging files, sending E-mail's and executing queries on databases. VisualCron in less suitable for performing very complex operations on files like, arithmetic with numbers, dates or amounts. Very complex job scripts become cluttered. Debugging Job scripts is not easy.

Incentivized

• It's very good at giving a wide range of options for importing and exporting data, the Windows Client software alone can pull files from a windows folder, has a software printer to print documents into Laserfiche instead of to paper, has Office integration, the ability to pull photos from cameras, and has a scanner component.
• Laserfiche Workflow is an automation tool that is very flexible and powerful, and allows a wide range of options for automating document flows and procedures.
• Laserfiche is very good at communicating with other systems, though some systems, like big iron minicomputers, take some extra work and effort. Setting up integrations with SQL server databases are as simple as any complex IT procedure can get.

Incentivized

• VisualCron can pack and unpack files from many types of packing methods.
• Clear job scripts with complex constructions can be written in VisualCron
• VisualCron provides a clear graphical overview of the situation of all jobs.
• VisualCron clearly indicates when a job has run into an error.

Incentivized

• The could have better options for read only users, the minimum option for read only users is 200.
• More competitive material of why Laserfiche is better than the other products out there.
• They could use a more robust capture engine that could be used for unstructured documents.

Incentivized

• VisualCron should more specifically indicate the root cause of an error.
• If copying a file goes wrong, VisualCron reports 'can't copy file'. I expect 'no read permissions from original' or 'no write permissions from destination'.
• VisualCron offers no way to execute a Job script line by line
• In VisualCron, nested loops cannot be created.

Incentivized

We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.

Incentivized

It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.

Incentivized

I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.

Incentivized

Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.

Incentivized

I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.

Incentivized

Questions and problems can be addressed to VisualCron 's support department via E-mail. I usually get a good answer from them fairly quickly. There is also a VisualCron forum where you can ask questions that will be answered by other VisualCron users.

Incentivized

Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.

Incentivized

Laserfiche is a much more focused product that simply and accurately fills our need for routine reporting and record keeping. By taking time to work on the design of the form you can anticipate the user's needs and possible areas where further explanation may be required. By prefilling the most likely/desired report responses you can greatly reduce the amount of time a user spends completing each report.

Incentivized

For simple processes, VisualCron is easier to use and maintain. For complicated processes, Quadient Inspire offers more options. The graphical representations of waiting, running or completed jobs is adequate for both products. The logging of job actions is better in Quadient Inpire as in VisualCron.

Incentivized

• The centralized repository of digitized documents allows users from different departments to collaborate and use the same documents, effortlessly and seamlessly. This has been a tremendous value to organizational efficiency and accuracy.
• Business Process Automation has increased the capacity of a fixed workforce. By reducing the workload of individuals on repetitive tasks, it allows them to work on higher-value tasks.
• Business Process Automation increases accuracy as well by defining a clear process with forms, emails, and document routing on each step. This leads to greater worker productivity.

Incentivized

• With VisualCron, I need 3 times less time to get file processing right.
• If a VisualCron job goes wrong I need twice as much time to find the problem.
• Visualcron does not run on Linux but on Windows which can make an upgrade and reboot take up to 6 times as long.

Incentivized