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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Laserfiche

    Score8.3 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    Pricing
    Laserfiche
    Editions & Modules
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Laserfiche
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Laserfiche
    Considered Both Products
    Laserfiche
    Chose Laserfiche
    Similar in features and pricing
    Incentivized
    Chose Laserfiche
    Laserfiche and Skyward are two very different systems and resources, however, they are not complex and have a very basic design, format and layout. They both are easy to use, efficient and help with organization while not being overwhelming after learning the systems. The …
    Incentivized
    Chose Laserfiche
    Primarily, the ease of the user comes for our colleagues as not losing time is our priority. Besides, comfortable administration is also striking to benefit from using Laserfiche. The form creation of Laserfiche in contrast to DocuWare is doing great that provides amazing …
    Incentivized
    Chose Laserfiche
    Laserfiche is a much more focused product that simply and accurately fills our need for routine reporting and record keeping. By taking time to work on the design of the form you can anticipate the user's needs and possible areas where further explanation may be required. By …
    Incentivized
    Chose Laserfiche
    We havent used a PO system other than Laserfiche.
    Incentivized
    Chose Laserfiche
    I have not used any other product other than Laserfiche. As a user, am completely happy with the product and will keep on using the same. I am a happy customer, their product has been very very useful for my organization. I would like to give Kudos to Laserfiche Team. Keep …
    Incentivized
    Chose Laserfiche
    The Laserfiche interface is very easy to use. It is very similar to uploading files on your Windows computer. With close to no training and less implementation time, it was a clear choice. Like other systems, Laserfiche does not have fancy designs or interface. This makes it …
    Incentivized
    Chose Laserfiche
    It was selected prior to my joining the company.
    Incentivized
    Chose Laserfiche
    Laserfiche is the best electronic repository system i have used. The search option is unlike any system ive seen. The indexing is fantastic as well.
    Incentivized
    Chose Laserfiche
    I would pick Laserfiche over Procore in a heart beat. Procore claims to be documents storage and user friendly but they are complete opposite software.
    Incentivized
    Chose Laserfiche
    Alaris is efficient for scanning and editing, but does not provide all of the advanced capabilities that Laserfiche offers. Laserfiche also provides top-notch training to users. Alaris is a more simple software that can be easily self-taught. Laserfiche has more than just …
    Incentivized
    Chose Laserfiche
    The price compared with others was the best. It was user-friendly and had full functionality, even exceeded when comparing with other functions from similar applications.
    Incentivized
    Chose Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. …
    Incentivized
    Chose Laserfiche
    Document capture from multiple sources (scanning, web form, email, shared folder, etc.) is easier to manage and set up in Laserfiche. Integrating with third party software for document retrieval is easier in Laserfiche. Online form creation is possible with Laserfiche. The …
    Incentivized
    Chose Laserfiche
    Laserfiche is much simpler to implement and use. Its interface much more friendly, allowing our implementation time was much shorter. Hyland OnBase is much more complex and requires a much greater investment in the cost of licenses and hardware requirements.
    Incentivized
    Chose Laserfiche
    Laserfiche was already being used when I started using it many years ago, there are no benefits that the competition has that would make switching a benefit. I have used Dropbox and ShareFile in several situations, neither has capabilities that outweigh laserfiche.
    Incentivized
    Chose Laserfiche
    I was not involved in the choice of Laserfische, I was the person in charge of the implementation of LF
    Incentivized
    Chose Laserfiche
    I did not compare Laserfiche against other products because the City of Roanoke, Virginia had already purchased Laserfiche 6 years prior. Once I learned how to use Laserfiche and the benefits, I decided that we needed to upgrade to Laserfiche RIO to be able to use some of the …
    Incentivized
    Chose Laserfiche
    Laserfiche is priced better and is easier to use.
    Incentivized
    Chose Laserfiche
    Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any …
    Incentivized
    Chose Laserfiche
    N/A
    Incentivized
    Chose Laserfiche
    Laserfiche is by far the leader in workflows and end user interfaces.
    Incentivized
    Chose Laserfiche
    Laserfiche solved our original government document retention concerns. Collin County has integrated Laserfiche retention rules with our Criminal Integrated Justice System for closed cases. We have also integrated Laserfiche with our Property Tax System. We are able to process …
    Incentivized
    Chose Laserfiche
    Laserfiche is much faster and the optical character recognition is more accurate than Adobe Acrobat Capture. It took approximately 4 times as long to scan and store a document in Acrobat Capture as in Laserfiche. Reviewing every scan was essential in Adobe Acrobat Capture …
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    Features
    Laserfiche
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Laserfiche
    Feature
    Laserfiche
    8.5
    25 Ratings
    7% above category average
    Content capture & imaging9.024 Ratings
    File sync, storage & archiving8.024 Ratings
    Document management8.525 Ratings
    Records management9.024 Ratings
    Content search & retrieval8.524 Ratings
    Enterprise content collaboration8.019 Ratings
    Content publishing & creation8.516 Ratings
    Security, risk management & information governance9.023 Ratings
    Contract lifecycle management8.919 Ratings
    Automated workflows8.516 Ratings
    Mobile support8.010 Ratings
    Integration8.017 Ratings
    Best Alternatives
    Laserfiche
    Small Businesses
    Dashpivot - By Sitemate
    Score9.1 out of 10
    Medium-sized Companies
    Epicor ECM
    Score5.6 out of 10
    Enterprises
    OpenText Content Suite Platform
    Score7.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    Laserfiche
    Likelihood to Recommend
    8.5
    (48 ratings)
    Likelihood to Renew
    8.6
    (16 ratings)
    Usability
    9.0
    (9 ratings)
    Availability
    10.0
    (2 ratings)
    Performance
    9.0
    (1 ratings)
    Support Rating
    9.4
    (9 ratings)
    Online Training
    10.0
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    User Testimonials
    Laserfiche
    Likelihood to Recommend
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
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    Pros
    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
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    Cons
    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
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    Likelihood to Renew
    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
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    Usability
    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
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    Reliability and Availability
    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
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    Performance
    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
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    Support Rating
    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
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    Online Training
    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
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    Alternatives Considered
    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
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    Return on Investment
    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
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    ScreenShots

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository