#1 most frequent
United States of America
64.1%302 installations of 471
What is Quadient Inspire?
Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.
Categories & Use Cases
Media
1 / 2
Screenshot of Inspire Interactive can be used to create ad hoc communications with pre-approved blocks of content.
Who Buys & Uses Quadient Inspire
#2 most frequent
Canada
6.6%31 installations of 471
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
4.7%22 installations of 471
Detailed review on Quadient Inspire
Use Cases and Deployment Scope
I am a Quadient developer. I use Quadient Inspire to create forms in a billable project. Quadient Inspire helps to make templates which can be reused according to the business requirements, so we need not to create whole forms again and again, thus Quadient Inspire improves the reusability aspect of our work. The scope of my use case is limited to creation of forms/templates inside Quadient Inspire.
Pros
- Helps in creating consistent content
- Improves the reusability of the content
- Helps companies to remain compliant with the govt. regulations
- Omni-channel communication is possible through Quadient Inspire
Cons
- There should be an easier way to create bullet points paragraph style
- If a same element is dragged in a layout in multiple places, and we want to change the positioning of the element from one place, the positioning of all the elements gets changed instead
- In Interactive, we cannot choose to create a table with more than 20 rows. If we want to, we need to first create a 20 row table and then manually add rows into it
- There should be a functionality in which Interactive or Designer suggests the table style after scanning a photo/jpg file of the mockup form
Return on Investment
- Quadient Inspire cuts down the communications delivery cost to a great extent
- Quadient Inspire takes seconds to deliver large volume of communications, thus again saves time and money
- Initial cost of installing Quadient Inspire is very high, since its license is very costly, and if you are not dealing with large volume of communications, then it is a waste of money for you
Usability
Alternatives Considered
OpenText Exstream
Other Software Used
Adobe Acrobat, Atlassian Jira, Microsoft SharePoint, Microsoft Excel, Microsoft Powerpoint
Quadient Inspire for solutions to your problems.
Use Cases and Deployment Scope
We use Quadient Inspire to create highly personalized color and b/w pieces for our clients. These become part of larger campaigns providing information to consumers. Their software works with all major inkjet and digital printers. It supports all major formats with the flexibility to complete everything we ask of it. The feature set within the software has no comparison within the direct mail and fulfillment industry.
Pros
- Handles massive quantities of data
- Endless coding possibilities and variable options
- Quickly and efficiently creates production files
- Awesome end user development and training options
- Support group knows the software. Frequently answers requests same day
Cons
- As they are the best and they know it, the software is pricey
- Software is complex. That is both good and bad, without training you cannot use it.
Most Important Features
- Ease of usage
- Custom coding / Variable options within workflow
- Ability to customize basically every pixel on a page.
Return on Investment
- Ongoing product development keeps us on top of technology
- No exact numbers, but it's hard to imaging how we could operate without Quadient
Other Software Used
Microsoft SharePoint, Atlassian Jira Product Discovery
Thoughts from a guy "in the trenches"
Use Cases and Deployment Scope
We use Inspire all day, every day. From basic names and addresses on postcards to complex campaigns with highly customized documents and procedures. The slow speeds of other applications are one problem that Inspire handles very well for us - it's really fast. The ability to connect into a database is another great advantage. A more general response is how robust this platform is. It handles every challenge we throw at it, and we recognize we're only using a small fraction of what the software has to offer.
Pros
- Extensive data manipulation
- Easy to configure output for multiple devices, both print and electronic)
- Great logging of processes so you can trouble shoot problems quickly.
Cons
- There are some UI issues we hoped would be resolved in R15 that weren't, it would be great to see those resolved.
- Seems to struggle to run smoothly on the Mac platforms.
- We have a "sheet backgrounder" module, would LOVE a sheet foregrounder one. We have work arounds but would love to do that natively.
Most Important Features
- Data manipulation
- PDF streaming
- Command Line automation
Return on Investment
- I'm not in the financial loop at all, but I can say that with such a reliable communications platform for our clients, we are able to help them perform well for their customers.
Quadient Inspire, top of the class in customer communications
Use Cases and Deployment Scope
I currently use Quadient Inspire Designer and Inspire Automation to securely create some of the worlds most complex and confidential documents. This is both on an ADHOC basis (just designer) and repeated automated work (Designer and Automation combined). This is the best on the market that we have used at achieving both of these goals.
Pros
- Easy to use document composition modules
- Scripting module for more advanced user needs
- University of users and employees of Quadient to assist
- Powerful processing
- Great for both physical and dynamic communications
Cons
- The occasional endless loop crash (Probably more to do with my coding than the software though)
Most Important Features
- Design and Creation of documents
- Automation of repeat work
- Dynamic Communications - Mainly Emails in our case
Return on Investment
- Designer has increased productivity and job turnover rates
- Automation has in the long term freed up more programming resource within the business
- Team are delighted with the products
Other Software Used
Adobe InDesign, Microsoft Visual Studio, Microsoft Teams
Quadient - Powerfull CCM Tool
Use Cases and Deployment Scope
In our organization, We are currently using Quadient Inspire Designer, Inspire Content Manager, Inspire Interactive and Inspire Scaler in our projects. Now a days in the market Quadient is one of the most reliable CCM applications. By using Quadient Inspire products we can deliver paper-based, e-mail-based and digital-based communication to customers.
Pros
- Contact customers via their choice of channel.
- Personalise customer communications.
- Can be ahead in CCM technology.
Cons
- So far everything is seems fine with Quadient products.
- They should include easy migration with all other technology.
- They should include features to rename all the layout objects automatically as per the context of the respective project.
Most Important Features
- Inspire Content Manager to manage all the resources centrally.
- Inspire Scaler for automating the process.
- Inspire Designer for creating personalized documents.
Return on Investment
- Improve productivity.
- Budget friendly.
- Power full CCM tool.
Alternatives Considered
Quadient Inspire
Other Software Used
Microsoft 365
