VisualCron takes a lot of work off my hands for not too complicated processes.
November 10, 2023

VisualCron takes a lot of work off my hands for not too complicated processes.

Hans van Leeuwen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with VisualCron

Our customers regularly upload files to our SFTP-server. These are files of type zip, pdf, CSV and others. Visualcron jobs written by me process these supplied files. E.g. zip files are unpacked. Files are checked for validity and consistency. The files are sent to a backup server.Some file are sent to a printer. Other files are send by E-mail to colleagues. Some file are edited by a graphic editor and send back to the customer.

Pros

  • VisualCron can pack and unpack files from many types of packing methods.
  • Clear job scripts with complex constructions can be written in VisualCron
  • VisualCron provides a clear graphical overview of the situation of all jobs.
  • VisualCron clearly indicates when a job has run into an error.

Cons

  • VisualCron should more specifically indicate the root cause of an error.
  • If copying a file goes wrong, VisualCron reports 'can't copy file'. I expect 'no read permissions from original' or 'no write permissions from destination'.
  • VisualCron offers no way to execute a Job script line by line
  • In VisualCron, nested loops cannot be created.
  • With VisualCron, I need 3 times less time to get file processing right.
  • If a VisualCron job goes wrong I need twice as much time to find the problem.
  • Visualcron does not run on Linux but on Windows which can make an upgrade and reboot take up to 6 times as long.
For simple processes, VisualCron is easier to use and maintain. For complicated processes, Quadient Inspire offers more options. The graphical representations of waiting, running or completed jobs is adequate for both products. The logging of job actions is better in Quadient Inpire as in VisualCron.

Do you think VisualCron delivers good value for the price?

Yes

Are you happy with VisualCron's feature set?

Yes

Did VisualCron live up to sales and marketing promises?

Yes

Did implementation of VisualCron go as expected?

Yes

Would you buy VisualCron again?

Yes

VisualCron does accommodate continuous file processing. Like packing and unpacking compressed files, splitting or merging files, sending E-mail's and executing queries on databases. VisualCron in less suitable for performing very complex operations on files like, arithmetic with numbers, dates or amounts. Very complex job scripts become cluttered. Debugging Job scripts is not easy.

VisualCron Feature Ratings

4.2
Process designer
7
Process simulation
3
Business rules engine
2
SOA support
Not Rated
Process player
8
Form builder
4
Model execution
1
4.3
Business Process Modeling
1
Decision Modeling
3
Code-Based Automation
6
No-Code Automation
7
7.7
Dashboards
8
Standard reports
8
Custom reports
7
3.5
API for custom integration
4
Plug-ins
3

VisualCron Support

Questions and problems can be addressed to VisualCron 's support department via E-mail.
I usually get a good answer from them fairly quickly.
There is also a VisualCron forum where you can ask questions that will be answered by other VisualCron users.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Difficult to get immediate help
No, I did not purchase premium support because the standard support is sufficient.
Yes - Yes, it was it resolved to your satisfaction.
But I had to wait several month to get a solution in a next version of VisualCron.
The same bug came back in a later version, so I had to report the bug again.
No, the support is good but never exceptional.

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