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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Central by GoTo

    Score9.1 out of 10
    N/ACentral is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

    $80

    per month

    Splashtop

    Score8.5 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    Pricing
    LogMeIn Central by GoToSplashtop
    Editions & Modules
    LogMeIn Central
    $80
    per month (minimum 25 computers)
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Offerings
    Pricing Offerings
    LogMeIn Central by GoToSplashtop
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LogMeIn Central by GoToSplashtop
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose LogMeIn Central by GoTo
    LogMeIn Central by GoTo is better than Team Viewer in it's central management portal and it's remote installation by end users without needing to pass any kind of login or access codes back and forth to gain remote access.
    Its remote control is much better than Splashtop in that …
    Incentivized
    Chose LogMeIn Central by GoTo
    Very similar to GoToMyPC (LogMeIn was rebranded as GoTo, hence the UI change I mentioned), Splashtop, and TeamViewer, as far as cost, usability, features.
    Incentivized
    Chose LogMeIn Central by GoTo
    Even when I've already logged in, there are situations where I need to confirm my email address while logging into a website. It prohibits the simultaneous log-in of several accounts. When you switch between accounts, you are automatically logged out. LogMeIn Central is far …
    Incentivized
    Splashtop
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    34 Answers
    99%
    Would buy again
    481 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    30 Answers
    100%
    Delivers good value for the price
    471 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    34 Answers
    98%
    Happy with the feature set
    476 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    28 Answers
    99%
    Lived up to sales and marketing promises
    444 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    33 Answers
    99%
    Implementation went as expected
    467 Answers
    Features
    LogMeIn Central by GoToSplashtop
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Central by GoTo and Splashtop
    Feature
    LogMeIn Central by GoTo
    8.7
    96 Ratings
    7% above category average
    Splashtop
    7.8
    43 Ratings
    4% below category average
    Screen sharing9.988 Ratings9.337 Ratings
    File transfer9.193 Ratings9.039 Ratings
    Instant message9.363 Ratings7.930 Ratings
    Secure remote access with Smart Card authentication9.014 Ratings00 Ratings
    Access to sleeping/powered-off computers6.866 Ratings3.013 Ratings
    Over-the-Internet remote session9.994 Ratings9.342 Ratings
    Initiate remote control from mobile8.178 Ratings7.626 Ratings
    Remote management of servers & workstations9.586 Ratings9.07 Ratings
    Remote Active Directory® management8.934 Ratings00 Ratings
    Centralized management dashboard8.783 Ratings7.132 Ratings
    Session record8.146 Ratings7.219 Ratings
    Annotations8.735 Ratings9.02 Ratings
    Monitoring and Alerts8.258 Ratings6.05 Ratings
    Multi-platform remote control8.163 Ratings8.733 Ratings
    Best Alternatives
    LogMeIn Central by GoToSplashtop
    Small Businesses
    N-able Take Control
    Score8.6 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogMeIn Central by GoToSplashtop
    Likelihood to Recommend
    8.3
    (96 ratings)
    9.3
    (481 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    9.4
    (35 ratings)
    Usability
    9.8
    (84 ratings)
    8.2
    (25 ratings)
    Availability
    9.9
    (82 ratings)
    9.8
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.8
    (5 ratings)
    Support Rating
    9.1
    (5 ratings)
    9.6
    (440 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    8.3
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.1
    (3 ratings)
    User Testimonials
    LogMeIn Central by GoToSplashtop
    Likelihood to Recommend
    GoTo (formerly LogMeIn)
    LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
    Incentivized
    Read full review
    Splashtop
    Well Suited for Remote users with PCs needing to login to specific remote PC's. It is less functional for remote users on Cell phones although Cell phone users can look on the remote PC to see if they need to logon from a desktop to conduct transactions
    Incentivized
    Read full review
    Pros
    GoTo (formerly LogMeIn)
    • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
    • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
    • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
    Incentivized
    Read full review
    Splashtop
    • Splashtop allows us to send a branded link to our customers for installation on their computer.
    • Splashtop provides as much security over the connection as any of our customers has required, giving them more peace of mind.
    • Splashtop has several file sharing features which makes sending or receiving files a simple process.
    Incentivized
    Read full review
    Cons
    GoTo (formerly LogMeIn)
    • It could pull up the user's login in addition to the hostname
    • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
    • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
    Read full review
    Splashtop
    • I would like to see an integration with a wider variety of antivirus XDRs. We spend a lot of money on Sophos, which is arguably the most effective product on the market. It would be nice if Splashtop and Sophos Central could work together to increase some efficiency and security.
    • It would be really great if PCs or devices could be excluded from the antivirus monitoring of Splashtop. For example, some employees use the Splashtop Streamer on home PCs (not owned by the company), so they can remote to their home machines while at the office. Occasionally, Splashtop will report threats to a home user PC that are false or breach personal privacy. Then, those get logged with the device forever. The ability to have IT Admins command Splashtop to ignore device security would be very welcomed.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo (formerly LogMeIn)
    What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
    Incentivized
    Read full review
    Splashtop
    I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
    Incentivized
    Read full review
    Usability
    GoTo (formerly LogMeIn)
    It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
    Incentivized
    Read full review
    Splashtop
    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Incentivized
    Read full review
    Reliability and Availability
    GoTo (formerly LogMeIn)
    During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
    Incentivized
    Read full review
    Splashtop
    I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
    Incentivized
    Read full review
    Performance
    GoTo (formerly LogMeIn)
    No answers on this topic
    Splashtop
    Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
    Incentivized
    Read full review
    Support Rating
    GoTo (formerly LogMeIn)
    Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
    Incentivized
    Read full review
    Splashtop
    Splashtop has good customer support - they respond quickly and provide adequate solutions, but we honestly rarely find ourselves needing to reach out to them. The software is so easy to use and about as plug-and-play as it gets, so we generally don't run into an issue that does not have an immediate, obvious solution provided in the software.
    Incentivized
    Read full review
    Implementation Rating
    GoTo (formerly LogMeIn)
    I was not involved in the implementation of the product.
    Incentivized
    Read full review
    Splashtop
    It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
    Incentivized
    Read full review
    Alternatives Considered
    GoTo (formerly LogMeIn)
    LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
    Incentivized
    Read full review
    Splashtop
    Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    GoTo (formerly LogMeIn)
    No answers on this topic
    Splashtop
    Only use one unit.
    Incentivized
    Read full review
    Scalability
    GoTo (formerly LogMeIn)
    No answers on this topic
    Splashtop
    It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
    Incentivized
    Read full review
    Professional Services
    GoTo (formerly LogMeIn)
    No answers on this topic
    Splashtop
    Do not use.
    Incentivized
    Read full review
    Return on Investment
    GoTo (formerly LogMeIn)
    • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
    • Its compliant with many security policies. Hence boost security for our clients and end users.
    • The downtime was very low, hence making it more reliable and top-notch.
    Read full review
    Splashtop
    • Since we cannot utilize an enterprise-level POS system, Splashtop bridges the data gap between our store locations and our headquarters. This is what enables us to function. Without remote terminal access, our business would be unable to operate. Period. I can't overstate this.
    Incentivized
    Read full review
    ScreenShots

    Splashtop Screenshots

    Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.