Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor,
manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central
provides IT organizations with the speed, flexibility, and insight needed to
increase productivity, reduce IT costs, and mitigate risk.
$80
per month (minimum 25 computers)
Pricing
LogMeIn Central by GoTo
Editions & Modules
LogMeIn Central
$80
per month (minimum 25 computers)
Offerings
Pricing Offerings
LogMeIn Central by GoTo
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
LogMeIn Central by GoTo
Features
LogMeIn Central by GoTo
Remote Administration
Comparison of Remote Administration features of Product A and Product B
LogMeIn Central by GoTo
8.7
Ratings
7% above category average
Screen sharing
9.90 Ratings
File transfer
9.10 Ratings
Instant message
9.30 Ratings
Secure remote access with Smart Card authentication
From a single place, I can use LogMeIn Central to monitor which machines need upgrades and determine whether to delay them until after isolated testing. I can also use the One2Many tool to arrange batch updates for third-party software. Plus, it enables me to provide Ad Hoc Support sessions to staff members who are experiencing problems with their client computers.
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
The LogMeIn Central is simple to use. You can easily manage computers and servers by creating different groups. Connecting to a remote computer is a simple click-on button. You don't need the remote user's password if [they are] already logged in. You don't need the remote user on the other side if you want to take full control. Overall the usability is simple.
It has saved us countless times, and we didn't need to get boots on the ground to fix or maintain patches or errors. Being able to solve a number of issues for a central location without having to have a tech travel is invaluable as far as resources and time spent for everyone.
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
We use both LogMeIn Central by GoTo and a true RMM product. LogMeIn Central by GoTo has its role as an easier method to remotely access selected oft-used machines, whereas the RMM product is much, much more cost effective to rollout to entire infrastructure footprints.
Time, many times when some service needed privileged access (administrator) the resolver agent needed to go to the user and this travel time (10 - 15 minutes) because this is a large company. Basically we reduced 50 minutes of service to 20, even 10 minutes
After the implementation we achieved a 20% increase in our ticket resolution rate and a 57% increase in the SLA service rate