Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor,
manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central
provides IT organizations with the speed, flexibility, and insight needed to
increase productivity, reduce IT costs, and mitigate risk.
$80
per month (minimum 25 computers)
GoToMyPC
Score 8.3 out of 10
N/A
GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.
$28
per month per computer
Pricing
LogMeIn Central by GoTo
GoToMyPC
Editions & Modules
LogMeIn Central
$80
per month (minimum 25 computers)
Corporate
$28
per month per computer
Pro
$33
per month per computer
Personal
$35
per month per computer
Offerings
Pricing Offerings
LogMeIn Central by GoTo
GoToMyPC
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
LogMeIn Central by GoTo
GoToMyPC
Features
LogMeIn Central by GoTo
GoToMyPC
Remote Administration
Comparison of Remote Administration features of Product A and Product B
LogMeIn Central by GoTo
8.7
Ratings
7% above category average
GoToMyPC
3.7
Ratings
75% below category average
Screen sharing
9.90 Ratings
7.10 Ratings
File transfer
9.10 Ratings
5.30 Ratings
Instant message
9.30 Ratings
2.40 Ratings
Secure remote access with Smart Card authentication
From a single place, I can use LogMeIn Central to monitor which machines need upgrades and determine whether to delay them until after isolated testing. I can also use the One2Many tool to arrange batch updates for third-party software. Plus, it enables me to provide Ad Hoc Support sessions to staff members who are experiencing problems with their client computers.
I highly recommend GoToMyPC if you need to more than a mere data access, but need to virtually be sitting in front of a remote computer. The ability for the user on the other end to watch your actions is also very helpful
On occasion an email or a program document does not print at home.
I save to hard drive at home and will have to log out of GoToMyPC to access the file on my external hard drive, email it, and the log back in. Not a big deal.
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
The LogMeIn Central is simple to use. You can easily manage computers and servers by creating different groups. Connecting to a remote computer is a simple click-on button. You don't need the remote user's password if [they are] already logged in. You don't need the remote user on the other side if you want to take full control. Overall the usability is simple.
Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
It has saved us countless times, and we didn't need to get boots on the ground to fix or maintain patches or errors. Being able to solve a number of issues for a central location without having to have a tech travel is invaluable as far as resources and time spent for everyone.
The performance is dictated by the internet connection speed. As long as I have a good connection, the performance is great. And GoToMyPC has a warning when either the host or the client has a poor connection
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
We use both LogMeIn Central by GoTo and a true RMM product. LogMeIn Central by GoTo has its role as an easier method to remotely access selected oft-used machines, whereas the RMM product is much, much more cost effective to rollout to entire infrastructure footprints.
I have used some other programs that only allowed file retrieval, but I couldn't use some of the files because you had to have the program on the remote computer and, therefore, had limited use. I also tried using Windows remote capability but ran into issues that made it difficult for a non-IT person to easily deal with.
I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
Time, many times when some service needed privileged access (administrator) the resolver agent needed to go to the user and this travel time (10 - 15 minutes) because this is a large company. Basically we reduced 50 minutes of service to 20, even 10 minutes
After the implementation we achieved a 20% increase in our ticket resolution rate and a 57% increase in the SLA service rate
GoToMyPC has had a positive impact on my ROI as a small business.
After completing the last questions, it appears that I am not fully utilizing all the features that are available and I could have an even greater experience if I am able to learn more about these unused offerings within GoToMyPC.
