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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoToMyPC

    Score8.3 out of 10
    N/AGoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

    $28

    per month per computer

    Pricing
    GoToMyPC
    Editions & Modules
    Corporate
    $28
    per month per computer
    Pro
    $33
    per month per computer
    Personal
    $35
    per month per computer
    Offerings
    Pricing Offerings
    GoToMyPC
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    GoToMyPC
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose GoToMyPC
    We believe in the old adage 'don't fix what isn't broken'. So thank you, GoToMyPC!
    Incentivized
    Chose GoToMyPC
    Much easier to use GoToMyPC
    Incentivized
    Chose GoToMyPC
    TeamViewer is much more useful for transferring files, but its changing interfaces and neeedless complexity make it less than ideal for our routine use
    Incentivized
    Chose GoToMyPC
    Speed, ease of use and versatility.
    Incentivized
    Chose GoToMyPC
    Superior quality and easy of use
    Incentivized
    Chose GoToMyPC
    AnyDesk is cheaper, but much more complicated to set up. GoToMyPC is easy to setup, easy to use and very functional, so I stuck with it.
    Incentivized
    Chose GoToMyPC
    Didn't seem as functional and easy to use
    Incentivized
    Chose GoToMyPC
    Never even considered another platform other than GoToMyPC...
    Incentivized
    Chose GoToMyPC
    Synology was difficult was difficult to log into and also find the correct files. I could access the files but any changes did not automatically save to the computer. There was no technical support to help understand how to use the program. We do not have an IT person in our …
    Incentivized
    Chose GoToMyPC
    I have used some other programs that only allowed file retrieval, but I couldn't use some of the files because you had to have the program on the remote computer and, therefore, had limited use. I also tried using Windows remote capability but ran into issues that made it …
    Incentivized
    Chose GoToMyPC
    Biggest issue what the printer settings would get messed up everytime we tried to print remotely & then our point of sale receipts and pricing labels would not work properly.
    Incentivized
    Chose GoToMyPC
    GoToMyPCC is faster, cleaner and does not log out in a short time of inactivity. The log in protocol is easier as well.
    Incentivized
    Chose GoToMyPC
    I know LogMeIn and GoToMyPC merged, but I didn't like the LogMeIn format. It was harder to use. I was forced into it because GoToMyPC didn't support one of my devices.
    Incentivized
    Chose GoToMyPC
    I believe LogMeIn is part of GoToMyPC. I am very satisfied with either one. But, GoToMyPC is the best program I've ever used and I am very satisfied.
    Incentivized
    Chose GoToMyPC
    Not Applicable
    Incentivized
    Chose GoToMyPC
    I have not accessed other programs. GoToMyPC has meet and exceed my needed so I have not had to look elsewhere for additional solutions.
    Incentivized
    Chose GoToMyPC
    It's basically the same platform only more cost effective for the services that I require which are very basic.
    Incentivized
    Chose GoToMyPC
    Only works well when properly logged into a session.
    Incentivized
    Chose GoToMyPC
    I found it to be more difficult than other multi-attendee platforms such as Zoom, WebX, and Discord. I prefer both Zoom and Discord to gotomeeting.
    Incentivized
    Chose GoToMyPC
    GoToMyPc far surpasses. I tried TeamViewer for a few months, but came right back to GoToMyPc. I like it so much better.
    Incentivized
    Chose GoToMyPC
    Price $99.00 per user to access up to 10 computers - In my opinion, GoToMyPC is far more expensive.
    Incentivized
    Chose GoToMyPC
    I used to use Chrome Remote Desktop, but it was a hassle, especially because of the multiple monitor setup. It would screw up the icons on my desktop.
    Incentivized
    Chose GoToMyPC
    GoToMyPC is about the same as the others, as far as useability, but the price and setup are better.
    Incentivized
    Chose GoToMyPC
    I never have a failure with GoToMyPC. It is the best!!
    Incentivized
    Chose GoToMyPC
    I have been using it for a long time and was not aware of any other products at the time.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    92 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    75 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    93 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    87 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    92 Answers
    Features
    GoToMyPC
    Remote Administration
    Comparison of Remote Administration features of GoToMyPC
    Feature
    GoToMyPC
    3.7
    99 Ratings
    75% below category average
    Screen sharing7.267 Ratings
    File transfer5.379 Ratings
    Instant message2.320 Ratings
    Secure remote access with Smart Card authentication2.313 Ratings
    Access to sleeping/powered-off computers1.647 Ratings
    Over-the-Internet remote session8.183 Ratings
    Initiate remote control from mobile2.352 Ratings
    Remote management of servers & workstations3.053 Ratings
    Remote Active Directory® management2.724 Ratings
    Centralized management dashboard2.428 Ratings
    Session record2.626 Ratings
    Annotations2.39 Ratings
    Monitoring and Alerts7.621 Ratings
    Multi-platform remote control2.524 Ratings
    Best Alternatives
    GoToMyPC
    Small Businesses
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    GoToMyPC
    Likelihood to Recommend
    8.1
    (103 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    Usability
    8.1
    (21 ratings)
    Availability
    9.1
    (2 ratings)
    Performance
    9.1
    (2 ratings)
    Support Rating
    9.1
    (13 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    Configurability
    9.1
    (2 ratings)
    Product Scalability
    9.1
    (2 ratings)
    User Testimonials
    GoToMyPC
    Likelihood to Recommend
    GoTo (formerly LogMeIn)
    I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.
    Incentivized
    Read full review
    Pros
    GoTo (formerly LogMeIn)
    • I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
    • I have access to all of my drives and programs as if I were sitting in my office.
    • GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.
    Read full review
    Cons
    GoTo (formerly LogMeIn)
    • Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
    • The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
    • Easier way to print documents to printers not connected to the computer being accessed.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo (formerly LogMeIn)
    I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
    Incentivized
    Read full review
    Usability
    GoTo (formerly LogMeIn)
    Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo (formerly LogMeIn)
    I've never had a problem unless the host computer itself is having an issue - such as being off line.
    Read full review
    Performance
    GoTo (formerly LogMeIn)
    Everything loads quickly. The only lag has been when our internet provider didn't fix our connection. Once that was resolved, no problems.
    Read full review
    Support Rating
    GoTo (formerly LogMeIn)
    I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
    Incentivized
    Read full review
    Implementation Rating
    GoTo (formerly LogMeIn)
    It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo (formerly LogMeIn)
    I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
    internet and hardware related, decided to check out GoToMyPC as one step
    in troubleshooting. GoToMyPC has better response
    time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
    Incentivized
    Read full review
    Scalability
    GoTo (formerly LogMeIn)
    I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
    Incentivized
    Read full review
    Return on Investment
    GoTo (formerly LogMeIn)
    • Increased productivity since I can access remotely
    • Ability to use my laptop making my desktop a mobile workstation
    • Ability to provide answers at closed-door meetings about budgeting, expenses, invoices without needing to leave the room to look it up on my desktop.
    Read full review
    ScreenShots