TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Expensify

    Score7.6 out of 10
    N/AExpensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

    $5

    per month per user

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $9

    per month

    Pricing
    ExpensifySAP Concur
    Editions & Modules
    Collect
    $5
    per month per user
    Control
    $9
    per month per user
    Concur Travel and Expense
    $9.00
    per report (average price)
    Offerings
    Pricing Offerings
    ExpensifySAP Concur
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ExpensifySAP Concur
    Considered Both Products
    Expensify
    Chose Expensify
    Expensify is miles ahead of SAP Concur. Expensify is easier to use to track expenses, track reimbursements, and where it shines the most over SAP Concur is for filling in expenses. The mobile version of SAP Concur is terrible. In Expensify, I can take a picture of my receipt …
    Incentivized
    Chose Expensify
    Concur was more expensive but offered a few other things that worked better on a corporate platform. For me personally I chose Expensify based on the lower cost and better access to what makes a difference to me on a local sales rep level. I don't use Expensify to do invoicing, …
    Incentivized
    Chose Expensify
    Expensify is simpler and more user-friendly, especially for individual use. The scan receipt function and the straightforward reporting process are key advantages. I chose Expensify because it’s quick to set up and handles most tasks without overcomplicating things.
    Incentivized
    Chose Expensify
    Uncomplicated
    Great UX
    Brilliant comms
    Incentivized
    Chose Expensify
    Way easier to use, way better mobile experience, the Receipt Scanning capability works and Concur doesn't even offer it. Way more flexible form requirements. Overall significantly better.
    Incentivized
    Chose Expensify
    Expensify was much more user friendly and most cost effective than the others.
    Incentivized
    Chose Expensify
    Concur has an integration to the CRM system, perhaps more robust with travel options, but it's also more complicated to use in my opinion. An overkill for a small business
    Incentivized
    Chose Expensify
    I didn’t have a choice on selection but I’ve used other products in the past that weren’t as easy to use or learn and didn’t adapt as easily to the reimbursement process.
    Incentivized
    Chose Expensify
    Having used Concur at several other companies, I can honestly say Expensify is my much preferred expense reimbursement system. The UI is easy to use and modern. The alerts and notifications are helpful and friendly. The report and line item expense creation is very easy - as is …
    Incentivized
    Chose Expensify
    I find Expensify way much simpler than Concur to use. Most fields are populated automatically and I spend way less time to correct violations at the end of the month before submitting my report.

    Love the fact that my report is sent autmatically: I therefore so not miss any …
    Incentivized
    Chose Expensify
    I find Expensify easier to use than Avaza and Concur. With Expensify I like the user interface, and you only need to click on expenses or start a new report and you can start adding expenses. Avaza is more of a timesheet tool, where you select projects you are working on and …
    Incentivized
    Chose Expensify
    I prefer Expensify to Concur because Expensify is so easy to use. Uploading receipts to the Expensify mobile app is extremely simple. Concur is more complicated, but that might be because of how my company configured our Concur instance (I often have difficulty …
    Incentivized
    Chose Expensify
    I believe that Expensify is a much easier tool to use than Concur. It is easier for users to upload receipts than Concur.
    Incentivized
    Chose Expensify
    I did not like Concur compared to Expensify. They may have made improvements since I used it over 4 years ago but it was very difficult to import reports into Oracle and we had to a manual upload. It was also not very user friendly compared to Expensify and employees and …
    Incentivized
    Chose Expensify
    Both were very similar. I will say the one difference is that as far as hitting "submit" on your expense in Concur, it seems a bit more intuitive to know that you have submitted for reimbursement. I also had a mobile app where I have not downloaded the mobile app for …
    Incentivized
    Chose Expensify
    I went with Expensify because of the cost and the integration with NetSuite.
    Incentivized
    Chose Expensify
    The big difference between Expensify and Concur was the price. Concur was very expensive. Acumatic is something we use in-house, but Expensify saves us a lot of time and the interface is much better. Expensify just plain works and everyone loves it. We receive no complaints …
    Incentivized
    Chose Expensify
    Expensify is significantly easier to use than Concur. Concur is challenging to navigate and has an unpleasant user interface. I plan to continue advocating that our company uses Expensify because it requires no training.
    Incentivized
    Chose Expensify
    The platforms are fairly similar. I enjoy the Expensify user experience more so. I feel it is just that much more simple and easy to use.
    Incentivized
    Chose Expensify
    Expensify is the first automated expense report software we have used but we have encountered very few problems.
    Incentivized
    Chose Expensify
    I believe that, while Expensify has a lower price point and is simpler to use, it does not encompass nearly the amount of functionality or customization of its competitors. Concur, for example, integrates with a lot more programs (Expedia, Priceline, etc.) a lot more seamlessly …
    Incentivized
    Chose Expensify
    Expensify and Concur are similar products, but we ultimately went with Expensify because of its more robust sync options (e.g., syncs to more systems easily) and was more cost-effective for the number of users we have set up (between 50-100). I haven't used Concur to any great …
    Incentivized
    Chose Expensify
    I have used Concur in the past and currently. I prefer Expensify by far. Again, the simplicity of the program and app outweighs manually having to enter every receipt, keeping the receipt, matching up to an expense report for submission. In addition, I have worked for companies …
    Incentivized
    SAP Concur
    Chose SAP Concur
    Evaluating Expensify and other projects. Terminated SAP Concur contract.
    Incentivized
    Chose SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the …
    Incentivized
    Chose SAP Concur
    We used Expensify before I was hired, but here is what I understand from that situation. Expensify was clunky and our staff struggled with the UI, whereas SAP Concur is much more clear and allows for a better connection to Intacct. At a previous company I used Apptricity. …
    Incentivized
    Chose SAP Concur
    We used Expensify and it was a better product. Simpler to set up and easier to administrate. Very poor support and customer service with Concur. And with some of the issues they just said we can't fix it even thought it was an issue with there product not working as it should
    Incentivized
    Chose SAP Concur
    Expensify is a very basic app that is suitable for small teams with a limited need for features. It is inexpensive and very easy to use. However, for more extensive use and rigorous tracking, concur is far superiors to my knowledge Expensify does not offer travel booking with …
    Incentivized
    Chose SAP Concur
    I have personally administered and been an end user of Expensify and Oracle Cloud Expenses. Oracle provides an excellent integrated user experience with the overall Oracle ERP ecosystem. At the end of the day, Concur was stronger with integrations that are critical for life …
    Incentivized
    Chose SAP Concur
    Expensify has a better UI / feels more modern, however SAP Concur fits in better with the SAP family of software. It also allows for more detailed reports.
    Incentivized
    Chose SAP Concur

    Expensify integrates better with our needs and it doesn't cost nearly as much as the Concur Expense module.
    Incentivized
    Chose SAP Concur
    I used Expensify at a startup and Concur is simply more robust. Both are easy to use, and both have an app but Expensify's only works with Apple products. The reporting functionality is much more robust on Concur, and Expensify does not allow you to book travel from their …
    Incentivized
    Chose SAP Concur
    It wasn't up to me what we should use but I do like both solutions. I think Expensify might be great if you are doing expenses all the time, have people traveling constantly, and need a card. Concur is more your typical solution that also helps with travel booking as well.
    Incentivized
    Chose SAP Concur
    One of our employees tried Expensify, I only got a glimpse of it on the accounting/end side of the process. Concur seems to have more offerings than Expensify.
    Incentivized
    Chose SAP Concur
    it is much easier to use
    Incentivized
    Chose SAP Concur
    What sets Concur Travel and Expense apart is its seamless integration of travel and expense management within a single platform.
    Incentivized
    Chose SAP Concur
    I was not a decision maker. I shared strengths and weaknesses of each product and I didn't make decision.
    Incentivized
    Chose SAP Concur
    SAP Concur is better!!
    Incentivized
    Chose SAP Concur
    SAP Concur offers cloud-based services that integrate well with each other and the existing systems (ERP, HRMS, or other accounting systems) in organizations.
    SAP Concur's solutions help businesses of all sizes automate and streamline their travel and expense management …
    Incentivized
    Chose SAP Concur
    Concur is a robust application that can stand alone but integrates better into our ERP. It allows for easier reporting and visibility in our ERP which our accounting group and audit team needed.
    Incentivized
    Chose SAP Concur
    The Concur platform is used by several government agencies that have much stricter guidelines than private companies. Concur is part of SAP and therefore has access to a large support network. Concur is always hosting training meetings to ensure that its users are taking full …
    Incentivized
    Chose SAP Concur
    I prefer the other two tools over Concur Travel and Expense. I don't believe Concur Travel and Expense stacks up against the new tools that are coming out. In my mind, the Concur Travel and Expense tool is old and needs updating. They could make the tool more user-friendly. …
    Incentivized
    Chose SAP Concur
    We chose Concur Travel and Expense after reviewing few other software, considering different factors like: customization based on department, limiting expenses, integration of third party single sign on tools like Okta, reporting customization, notifications and approval …
    Incentivized
    Chose SAP Concur
    Concur Travel and Expense was selected as the expense system because it was easy to use and easy to modify to our companies policies. An approval flow could be set up and managed easily with Concur. Also, it was reliable and has great reporting and analytic features for the …
    Incentivized
    Chose SAP Concur
    Concur Travel and Expense allows for full end-to-end SAP stack integration. Allowing finance teams to use SAP when building overall company accounts. The user friendly interface allows sales and marketing teams who travel to submit and be reimbursed for costs and expenses in a …
    Incentivized
    Chose SAP Concur
    Concur is more robust and comprehensive. The ability to book travel and accommodations through the platform make the user experience easier and ultimately reduces admin time. Concur automatically captures my credit card purchases and the receipt scanning/email forwarding is …
    Incentivized
    Chose SAP Concur
    The interface and reliability between Concur Travel and Expense and just about any other product I've used, demoed, or seen are funny. It's a complex system, so it needs a ground-up rebuild of the interface to improve navigation, potentially improving speed for entry, approval, …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    135 Answers
    94%
    Would buy again
    525 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    112 Answers
    96%
    Delivers good value for the price
    424 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    134 Answers
    95%
    Happy with the feature set
    530 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    75 Answers
    94%
    Lived up to sales and marketing promises
    278 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    79 Answers
    94%
    Implementation went as expected
    309 Answers
    Features
    ExpensifySAP Concur
    Expense Management
    Comparison of Expense Management features of Expensify and SAP Concur
    Feature
    Expensify
    8.4
    12 Ratings
    2% below category average
    SAP Concur
    8.3
    283 Ratings
    3% below category average
    Employee Expense Reporting8.912 Ratings8.3278 Ratings
    Corporate Card Reconciliation7.85 Ratings8.2203 Ratings
    Payment Management
    Comparison of Payment Management features of Expensify and SAP Concur
    Feature
    Expensify
    7.5
    11 Ratings
    9% below category average
    SAP Concur
    8.1
    239 Ratings
    1% below category average
    Customizable Approval Policies6.610 Ratings7.9204 Ratings
    Financial Document Management8.26 Ratings8.4171 Ratings
    Payment Status Tracking8.38 Ratings8.3208 Ratings
    Payment Audit Trail8.78 Ratings8.3187 Ratings
    Duplicate Bill Detection6.710 Ratings7.8166 Ratings
    Advanced OCR6.610 Ratings7.9147 Ratings
    Electronic Funds Transfer7.96 Ratings8.1138 Ratings
    Best Alternatives
    ExpensifySAP Concur
    Small Businesses
    Dext
    Score9.8 out of 10
    Dext
    Score9.8 out of 10
    Medium-sized Companies
    BILL Spend & Expense
    Score8.9 out of 10
    BILL Spend & Expense
    Score8.9 out of 10
    Enterprises
    Emburse Chrome River
    Score9.1 out of 10
    Emburse Chrome River
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExpensifySAP Concur
    Likelihood to Recommend
    9.1
    (100 ratings)
    8.3
    (758 ratings)
    Likelihood to Renew
    10.0
    (8 ratings)
    9.0
    (31 ratings)
    Usability
    7.0
    (1 ratings)
    8.5
    (74 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (7 ratings)
    Support Rating
    8.5
    (42 ratings)
    8.0
    (37 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (49 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (49 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (5 ratings)
    User Testimonials
    ExpensifySAP Concur
    Likelihood to Recommend
    Expensify
    I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
    Incentivized
    Read full review
    SAP Concur
    SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
    Incentivized
    Read full review
    Pros
    Expensify
    • Easy to access online portal whether using a mobile device or desktop app
    • Receipts can be uploaded in a breeze and automatically categorized
    • Expense Reports are submitted monthly on autopilot
    • Expenses for gas is calculated on the app by entering the starting/ending destinations.
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    Expensify
    • I wish that I could sync accounts on the back end kind of like with banking software, so that Expensify would automatically port over receipts for recurring expenses as soon as they're available
    • It would be nice to one-click submit an expense all the way through instead of having to attach it to a report
    • Wackier profile icons? :) Not a big deal. This software is pretty much amazing as it is now, and typically the urge to update and modify very good software leads to poor outcomes!
    Incentivized
    Read full review
    SAP Concur
    • For a new user of SAP Concur, it becomes difficult to file the first reimbursement as that person is new to the application and probably, one needs to to go through the instructions to get used to it. So, user interface can be improved and could be tried to make more interactive. Other than that, it's all good to go.
    Incentivized
    Read full review
    Likelihood to Renew
    Expensify
    We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
    Incentivized
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    Expensify
    My rating of 8 out of 10 for Expensify's overall usability reflects its strong performance in empowering individual users and streamlining core expense processes, while acknowledging that there are specific areas, particularly on the administrative or enterprise side, where the user experience could be further refined. Exceptional End-User Experience (for basic tasks).Automation & Time-Saving Features.Clear Workflow for Approvers. Why it's not a perfect 10 (areas for improvement that dock points): Limited corporate bank to choose from, limited multi-currency to pay to ( for instance, as a foreign corporatio,n i cannot pay with my US account to Israeli employees, or pay to our UK employees)
    Read full review
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    Expensify
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    Expensify
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Support Rating
    Expensify
    Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
    Incentivized
    Read full review
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    Expensify
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    Expensify
    No answers on this topic
    SAP Concur
    I can use it after that training, so it fits the purpose.
    Incentivized
    Read full review
    Implementation Rating
    Expensify
    The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
    Read full review
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Alternatives Considered
    Expensify
    It is definitely 10 times better than using an Excel spreadsheet. We are talking a digitized with AI type capabilities to do the work for you. It’s honestly a lifesaver. This beats manual calculations and data entry any day. Scanning 100 receipts and saving them to pdf files not only takes space on your storage but it is an extra unnecessary step
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    Expensify
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Return on Investment
    Expensify
    • We went from paying credit card fees with no approval process to a no fees and complex approval processes.
    • I personally save time in not having to develop a spend report I just have my admin assistent fill in the details of the auto generated report and it is done. Went from an hour long process to 5- 10 minutes max to prepare a high quality audit ready report.
    Incentivized
    Read full review
    SAP Concur
    • Concur's automation has produced impressive efficiency improvements, which have decreased the time and effort required for expense management.
    • Manual errors and policy violations have decreased, which has led to cost savings.
    • We now adhere to corporate regulations better, which lowers risks thanks to Concur's policy compliance checker.
    Incentivized
    Read full review
    ScreenShots

    Expensify Screenshots

    Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app