Emburse Nexonia vs. SAP Concur

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emburse Nexonia
Score 7.0 out of 10
N/A
Nexonia, by Emburse, is a tool designed to streamline employee expense reporting. It is designed to increase visibility into spendings and make the expense tracking, approval, and reporting process paperless. Nexonia was part of a merger with Certify in 2017 and is now part of the larger company formed from it and Chrome River, Emburse.N/A
SAP Concur
Score 8.3 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per report (average price)
Pricing
Emburse NexoniaSAP Concur
Editions & Modules
No answers on this topic
Concur Travel and Expense
$9.00
per report (average price)
Offerings
Pricing Offerings
Emburse NexoniaSAP Concur
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Emburse NexoniaSAP Concur
Features
Emburse NexoniaSAP Concur
Expense Management
Comparison of Expense Management features of Product A and Product B
Emburse Nexonia
9.3
Ratings
8% above category average
SAP Concur
8.3
Ratings
3% below category average
Employee Expense Reporting9.30 Ratings8.30 Ratings
Corporate Card Reconciliation9.30 Ratings8.20 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Emburse Nexonia
9.0
Ratings
9% above category average
SAP Concur
8.1
Ratings
1% below category average
Customizable Approval Policies9.40 Ratings7.90 Ratings
Financial Document Management10.00 Ratings8.40 Ratings
Payment Status Tracking9.70 Ratings8.30 Ratings
Payment Audit Trail9.50 Ratings8.30 Ratings
Duplicate Bill Detection9.50 Ratings7.80 Ratings
Advanced OCR9.00 Ratings7.90 Ratings
Electronic Funds Transfer6.10 Ratings8.10 Ratings
User Ratings
Emburse NexoniaSAP Concur
Likelihood to Recommend
9.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.5
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
6.6
(0 ratings)
8.0
(0 ratings)
In-Person Training
-
(0 ratings)
7.6
(0 ratings)
Online Training
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
Configurability
-
(0 ratings)
9.0
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
5.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
Emburse NexoniaSAP Concur
Likelihood to Recommend
Well suited for businesses where the billing goes based on time and expenses. Easy tracking and integration helps to solve the accounting entry flow in the accounting system. Less appropriate where there is only fixed fee billing and time tracking metrics are not much required.
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SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
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Pros
  • The integration with NetSuite is well executed.
  • The system is intuitive for both users and approvers.
  • Ability to feed credit card data into the system is super helpful.
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  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
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Cons
  • The design interface isn't intuitive or attractive. Because I use it irregularly (less than once a month), I spend a lot of wasted time trying to remember how to use it.
  • If you have complicated submissions, it's challenging to figure out how to submit it correctly. I have to break each submission down into individual charges, although there's supposed to be a way to use a "split" feature or other features that would allow you to add multiple receipts to 1 day. After a year, I still haven't figured out how to use anything beyond one receipt = 1 submission.
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  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
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Likelihood to Renew
No answers on this topic
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
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Usability
No answers on this topic
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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Reliability and Availability
No answers on this topic
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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Performance
No answers on this topic
Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
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Support Rating
I was not talking directly with the customer support. My understanding was that, there was some maintenance on the platform but it was never inconvenient for employee or during pick time when employee would put their expenses in the tool. To that extent, I think the support for Nexonia is correct
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I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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In-Person Training
No answers on this topic
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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Online Training
No answers on this topic
I can use it after that training, so it fits the purpose.
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Implementation Rating
No answers on this topic
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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Alternatives Considered
It captures receipts through the mobile app and is more convenient Easy to code time sheets and User-friendly and It will sync with Intacct and BILL for payments it greatly Improves suppliers and partner relationships it si very much Cost management it has good Product functionality and performance it helped in Overall cost reductions for small firms
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Sirion One has very limited functionality. SAP Concur goes seamlessly with SAP. It generates the SAE file, which feeds the GL Posting. SAP Concur has huge network of all the travel partners providing multiple options and range depending on organization strategy. It is easily linked with Outlook calendar, prompting user for all travel related activities and news.
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Scalability
No answers on this topic
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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Return on Investment
  • Nexonia Expenses has provided a positive impact on ROI because it saves time for employees who are submitting expenses for reimbursement.
  • Nexonia Expenses provides a positive impact on ROI because it saves time for employees who are issuing and managing POs.
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  • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
  • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
  • It also helps in payment audits and thereby it helps in improving the overall process.
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ScreenShots

Emburse Nexonia Screenshots

Screenshot of Nexonia Mobile App

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app