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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Data.com (discontinued)

    Score6.9 out of 10
    N/ASalesforce launched Data.com in 2011, in partnership with D&B, but has since decided to gradually sunset the platform. Data.com offered a store of company and customer data for use in sales and prospecting.N/A

    SAP Sales Cloud

    Score8.3 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Data.com (discontinued)SAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Data.com (discontinued)SAP Sales Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Data.com (discontinued)SAP Sales Cloud
    Considered Both Products
    Discontinued Products
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    87 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    79 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    95 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    72 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    71 Answers
    Features
    Data.com (discontinued)SAP Sales Cloud
    Prospecting
    Comparison of Prospecting features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    6.9
    25 Ratings
    11% below category average
    SAP Sales Cloud
    -
    Ratings
    Advanced search6.523 Ratings00 Ratings
    Identification of new leads7.623 Ratings00 Ratings
    List quality7.424 Ratings00 Ratings
    List upload/download7.124 Ratings00 Ratings
    Ideal customer targeting6.422 Ratings00 Ratings
    Load time/data access6.425 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    7.8
    24 Ratings
    0% above category average
    SAP Sales Cloud
    -
    Ratings
    Contact information7.924 Ratings00 Ratings
    Company information7.424 Ratings00 Ratings
    Industry information8.018 Ratings00 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    7.0
    25 Ratings
    6% below category average
    SAP Sales Cloud
    -
    Ratings
    Lead qualification process8.917 Ratings00 Ratings
    Smart lists and recommendations6.713 Ratings00 Ratings
    Salesforce integration7.222 Ratings00 Ratings
    Company/business profiles7.422 Ratings00 Ratings
    Alerts and reminders6.114 Ratings00 Ratings
    Data hygiene5.623 Ratings00 Ratings
    Automatic data refresh7.114 Ratings00 Ratings
    Tags6.913 Ratings00 Ratings
    Filters and segmentation6.824 Ratings00 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    7.6
    10 Ratings
    2% above category average
    SAP Sales Cloud
    -
    Ratings
    Sales email templates7.36 Ratings00 Ratings
    Append emails to records7.910 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    -
    Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    7% above category average
    Customer data management / contact management00 Ratings8.8117 Ratings
    Workflow management00 Ratings8.6118 Ratings
    Territory management00 Ratings7.2105 Ratings
    Opportunity management00 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.9110 Ratings
    Contract management00 Ratings8.3112 Ratings
    Quote & order management00 Ratings8.3109 Ratings
    Interaction tracking00 Ratings8.5111 Ratings
    Channel / partner relationship management00 Ratings8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    -
    Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    7% above category average
    Case management00 Ratings7.998 Ratings
    Call center management00 Ratings8.692 Ratings
    Help desk management00 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    -
    Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    1% below category average
    Lead management00 Ratings7.3106 Ratings
    Email marketing00 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    -
    Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    8% above category average
    Task management00 Ratings8.1111 Ratings
    Billing and invoicing management00 Ratings8.196 Ratings
    Reporting00 Ratings8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    -
    Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    10% above category average
    Forecasting00 Ratings8.3107 Ratings
    Pipeline visualization00 Ratings8.4107 Ratings
    Customizable reports00 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    -
    Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    3% above category average
    Custom fields00 Ratings8.0111 Ratings
    Custom objects00 Ratings7.3107 Ratings
    Scripting environment00 Ratings7.794 Ratings
    API for custom integration00 Ratings7.899 Ratings
    Security
    Comparison of Security features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    -
    Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    3% above category average
    Single sign-on capability00 Ratings8.8109 Ratings
    Role-based user permissions00 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    -
    Ratings
    SAP Sales Cloud
    7.2
    83 Ratings
    2% below category average
    Social data00 Ratings7.383 Ratings
    Social engagement00 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    -
    Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    5% above category average
    Marketing automation00 Ratings8.093 Ratings
    Compensation management00 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of Data.com (discontinued) and SAP Sales Cloud
    Feature
    Data.com (discontinued)
    -
    Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    2% above category average
    Mobile access00 Ratings7.599 Ratings
    Best Alternatives
    Data.com (discontinued)SAP Sales Cloud
    Small Businesses
    Owler
    Score9.7 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    UpLead
    Score9.7 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail
    Score8.9 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Data.com (discontinued)SAP Sales Cloud
    Likelihood to Recommend
    6.9
    (25 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (7 ratings)
    Usability
    9.0
    (2 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)
    User Testimonials
    Data.com (discontinued)SAP Sales Cloud
    Likelihood to Recommend
    Discontinued Products
    There are many scenarios that make data.com well suited, but most specifically, it works very well when looking for contacts within a certain zip code. You can sort and find information about these contacts and pay by points. This helps because you are able to pick and choose which you want to pay for.
    Incentivized
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    SAP
    1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
    • Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
    • Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.
    Incentivized
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
    • They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
    • Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
    Incentivized
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
    Incentivized
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
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    Reliability and Availability
    Discontinued Products
    No answers on this topic
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Support Rating
    Discontinued Products
    Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
    Incentivized
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    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Alternatives Considered
    Discontinued Products
    Adobe Workfront may not be the direct competitor of Data.com, but for the services I was using, Workfront looked a little better when it comes to the user interface. But Data.com definitely had more powerful features & better integration capabilities. Also, it was easier to play around with the customer journey in Data.com as compared to other tools I have used in the past.
    Incentivized
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    SAP
    Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
    Incentivized
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    Scalability
    Discontinued Products
    No answers on this topic
    SAP
    We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • The positive impact is gaining more direct contact information for hiring managers.
    • Another positive factor is that it is completely free. You gain points for contact information when you add contact information.
    • Since it is a free resource, there are no real negative impacts.
    Incentivized
    Read full review
    SAP
    • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
    • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
    • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
    Incentivized
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    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization