Salesforce launched Data.com in 2011, in partnership with D&B, but has since decided to gradually sunset the platform. Data.com offered a store of company and customer data for use in sales and prospecting.
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SAP Sales Cloud
Score 8.3 out of 10
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SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
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Pricing
Data.com (discontinued)
SAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Data.com (discontinued)
SAP Sales Cloud
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Data.com (discontinued)
SAP Sales Cloud
Features
Data.com (discontinued)
SAP Sales Cloud
Prospecting
Comparison of Prospecting features of Product A and Product B
Data.com (discontinued)
6.9
25 Ratings
11% below category average
SAP Sales Cloud
-
Ratings
Advanced search
6.523 Ratings
00 Ratings
Identification of new leads
7.623 Ratings
00 Ratings
List quality
7.424 Ratings
00 Ratings
List upload/download
7.124 Ratings
00 Ratings
Ideal customer targeting
6.422 Ratings
00 Ratings
Load time/data access
6.425 Ratings
00 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Data.com (discontinued)
7.8
24 Ratings
1% above category average
SAP Sales Cloud
-
Ratings
Contact information
7.924 Ratings
00 Ratings
Company information
7.424 Ratings
00 Ratings
Industry information
8.018 Ratings
00 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Data.com (discontinued)
7.0
25 Ratings
6% below category average
SAP Sales Cloud
-
Ratings
Lead qualification process
8.917 Ratings
00 Ratings
Smart lists and recommendations
6.713 Ratings
00 Ratings
Salesforce integration
7.222 Ratings
00 Ratings
Company/business profiles
7.422 Ratings
00 Ratings
Alerts and reminders
6.114 Ratings
00 Ratings
Data hygiene
5.623 Ratings
00 Ratings
Automatic data refresh
7.114 Ratings
00 Ratings
Tags
6.913 Ratings
00 Ratings
Filters and segmentation
6.824 Ratings
00 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Data.com (discontinued)
7.6
10 Ratings
2% above category average
SAP Sales Cloud
-
Ratings
Sales email templates
7.36 Ratings
00 Ratings
Append emails to records
7.910 Ratings
00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Data.com (discontinued)
-
Ratings
SAP Sales Cloud
8.2
120 Ratings
6% above category average
Customer data management / contact management
00 Ratings
8.8117 Ratings
Workflow management
00 Ratings
8.6118 Ratings
Territory management
00 Ratings
7.2105 Ratings
Opportunity management
00 Ratings
8.0114 Ratings
Integration with email client (e.g., Outlook or Gmail)
00 Ratings
7.9110 Ratings
Contract management
00 Ratings
8.3112 Ratings
Quote & order management
00 Ratings
8.3109 Ratings
Interaction tracking
00 Ratings
8.5111 Ratings
Channel / partner relationship management
00 Ratings
8.5110 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Data.com (discontinued)
-
Ratings
SAP Sales Cloud
8.2
103 Ratings
8% above category average
Case management
00 Ratings
7.998 Ratings
Call center management
00 Ratings
8.692 Ratings
Help desk management
00 Ratings
8.095 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Data.com (discontinued)
-
Ratings
SAP Sales Cloud
7.5
107 Ratings
1% below category average
Lead management
00 Ratings
7.3106 Ratings
Email marketing
00 Ratings
7.694 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Data.com (discontinued)
-
Ratings
SAP Sales Cloud
8.2
115 Ratings
8% above category average
Task management
00 Ratings
8.1111 Ratings
Billing and invoicing management
00 Ratings
8.196 Ratings
Reporting
00 Ratings
8.5105 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Data.com (discontinued)
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Ratings
SAP Sales Cloud
8.4
114 Ratings
10% above category average
Forecasting
00 Ratings
8.3107 Ratings
Pipeline visualization
00 Ratings
8.4107 Ratings
Customizable reports
00 Ratings
8.4110 Ratings
Customization
Comparison of Customization features of Product A and Product B
Data.com (discontinued)
-
Ratings
SAP Sales Cloud
7.7
111 Ratings
3% above category average
Custom fields
00 Ratings
8.0111 Ratings
Custom objects
00 Ratings
7.3107 Ratings
Scripting environment
00 Ratings
7.794 Ratings
API for custom integration
00 Ratings
7.899 Ratings
Security
Comparison of Security features of Product A and Product B
Data.com (discontinued)
-
Ratings
SAP Sales Cloud
8.6
114 Ratings
3% above category average
Single sign-on capability
00 Ratings
8.8109 Ratings
Role-based user permissions
00 Ratings
8.3108 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Data.com (discontinued)
-
Ratings
SAP Sales Cloud
7.2
83 Ratings
2% below category average
Social data
00 Ratings
7.383 Ratings
Social engagement
00 Ratings
7.281 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Data.com (discontinued)
-
Ratings
SAP Sales Cloud
7.7
97 Ratings
5% above category average
Marketing automation
00 Ratings
8.093 Ratings
Compensation management
00 Ratings
7.480 Ratings
Platform
Comparison of Platform features of Product A and Product B
There are many scenarios that make data.com well suited, but most specifically, it works very well when looking for contacts within a certain zip code. You can sort and find information about these contacts and pay by points. This helps because you are able to pick and choose which you want to pay for.
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.
Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
Adobe Workfront may not be the direct competitor of Data.com, but for the services I was using, Workfront looked a little better when it comes to the user interface. But Data.com definitely had more powerful features & better integration capabilities. Also, it was easier to play around with the customer journey in Data.com as compared to other tools I have used in the past.
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.