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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CueLab CRM

    Score10 out of 10
    Small Businesses (1-50 employees)
    The CueLab Mobile App is developed to assist sales professionals and businesses in instantly reaching out to potential leads, nurture them and convert them into paying customers. Key features includes Instant lead notifications can be sent to a phone number. Fast outreach through Call, Email, WhatsApp, SMS. Multiple brand management

    $9

    per month per user

    SAP Sales Cloud

    Score8.3 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    CueLab CRMSAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CueLab CRMSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFree Instant Lead Notifications Unlimited Lead access/month 100 AI credits/month 10 Portfolio with Uplink.bio No credit card required—
    More Pricing Information
    Community Pulse
    CueLab CRMSAP Sales Cloud
    Considered Both Products
    Aidify Learning and Mobility Pvt Ltd
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    87 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    79 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    95 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    72 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    71 Answers
    Features
    CueLab CRMSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of CueLab CRM and SAP Sales Cloud
    Feature
    CueLab CRM
    9.9
    1 Ratings
    25% above category average
    SAP Sales Cloud
    8.3
    120 Ratings
    7% above category average
    Customer data management / contact management10.01 Ratings8.8117 Ratings
    Workflow management10.01 Ratings8.6118 Ratings
    Territory management10.01 Ratings7.2105 Ratings
    Opportunity management10.01 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings7.9110 Ratings
    Interaction tracking10.01 Ratings8.5111 Ratings
    Channel / partner relationship management9.01 Ratings8.6110 Ratings
    Contract management00 Ratings8.3112 Ratings
    Quote & order management00 Ratings8.3109 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of CueLab CRM and SAP Sales Cloud
    Feature
    CueLab CRM
    9.3
    1 Ratings
    21% above category average
    SAP Sales Cloud
    8.1
    103 Ratings
    7% above category average
    Case management10.01 Ratings7.998 Ratings
    Call center management9.01 Ratings8.692 Ratings
    Help desk management9.01 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of CueLab CRM and SAP Sales Cloud
    Feature
    CueLab CRM
    10.0
    1 Ratings
    28% above category average
    SAP Sales Cloud
    7.5
    107 Ratings
    1% below category average
    Lead management10.01 Ratings7.3106 Ratings
    Email marketing00 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of CueLab CRM and SAP Sales Cloud
    Feature
    CueLab CRM
    10.0
    1 Ratings
    27% above category average
    SAP Sales Cloud
    8.2
    115 Ratings
    8% above category average
    Task management10.01 Ratings8.1111 Ratings
    Reporting10.01 Ratings8.6105 Ratings
    Billing and invoicing management00 Ratings8.196 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of CueLab CRM and SAP Sales Cloud
    Feature
    CueLab CRM
    10.0
    1 Ratings
    28% above category average
    SAP Sales Cloud
    8.4
    114 Ratings
    10% above category average
    Pipeline visualization10.01 Ratings8.4107 Ratings
    Customizable reports10.01 Ratings8.5110 Ratings
    Forecasting00 Ratings8.3107 Ratings
    Customization
    Comparison of Customization features of CueLab CRM and SAP Sales Cloud
    Feature
    CueLab CRM
    9.5
    1 Ratings
    24% above category average
    SAP Sales Cloud
    7.7
    111 Ratings
    3% above category average
    Custom fields10.01 Ratings8.0111 Ratings
    Custom objects9.01 Ratings7.3107 Ratings
    Scripting environment00 Ratings7.794 Ratings
    API for custom integration00 Ratings7.899 Ratings
    Security
    Comparison of Security features of CueLab CRM and SAP Sales Cloud
    Feature
    CueLab CRM
    9.5
    1 Ratings
    13% above category average
    SAP Sales Cloud
    8.6
    114 Ratings
    3% above category average
    Single sign-on capability9.01 Ratings8.8109 Ratings
    Role-based user permissions10.01 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of CueLab CRM and SAP Sales Cloud
    Feature
    CueLab CRM
    10.0
    1 Ratings
    31% above category average
    SAP Sales Cloud
    7.2
    83 Ratings
    2% below category average
    Social data10.01 Ratings7.383 Ratings
    Social engagement10.01 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of CueLab CRM and SAP Sales Cloud
    Feature
    CueLab CRM
    10.0
    1 Ratings
    31% above category average
    SAP Sales Cloud
    7.7
    97 Ratings
    5% above category average
    Compensation management10.01 Ratings7.480 Ratings
    Marketing automation00 Ratings8.093 Ratings
    Platform
    Comparison of Platform features of CueLab CRM and SAP Sales Cloud
    Feature
    CueLab CRM
    10.0
    1 Ratings
    31% above category average
    SAP Sales Cloud
    7.5
    99 Ratings
    2% above category average
    Mobile access10.01 Ratings7.599 Ratings
    Best Alternatives
    CueLab CRMSAP Sales Cloud
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CueLab CRMSAP Sales Cloud
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (7 ratings)
    Usability
    -
    (0 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)
    User Testimonials
    CueLab CRMSAP Sales Cloud
    Likelihood to Recommend
    Aidify Learning and Mobility Pvt Ltd
    first I used to download csv file which my marketer used to send me, then copy
    paste the contact of leads in my phonebook and the call or whatsapp them. this
    much process makes delay in contacting my newly generated leads. and many time
    I saw they choose some other services over my service due to delay in
    contacting. CueLab CRM soves this problem in seconds. Since using this CRM, my lead
    tracking has become way more efficient. I'm closing more deals 50% more than
    ever before. i have to buy 5 license as i have team of 5 sales executive
    Read full review
    SAP
    1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
    Incentivized
    Read full review
    Pros
    Aidify Learning and Mobility Pvt Ltd
    • instant lead notification for newly generated leads
    • team collaboration
    • automated lead distribution
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Aidify Learning and Mobility Pvt Ltd
    • they can have enterprice plan
    • call tracking
    • analysis
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Reliability and Availability
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Support Rating
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
    Read full review
    Alternatives Considered
    Aidify Learning and Mobility Pvt Ltd
    very cost effective, easy to use mobile app
    Read full review
    SAP
    Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
    Incentivized
    Read full review
    Scalability
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    SAP
    We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
    Incentivized
    Read full review
    Return on Investment
    Aidify Learning and Mobility Pvt Ltd
    • very positive impact
    • i am converting 30% more leads i paying customers
    • my lead ads budget has giving me 100% roi
    Read full review
    SAP
    • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
    • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
    • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
    Incentivized
    Read full review
    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization