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Cirrus Insight vs. Groove, a Clari company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cirrus Insight

    Score6.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.

    $15

    per month

    Groove, a Clari company

    Score6.2 out of 10
    N/AGroove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.N/A
    Pricing
    Cirrus InsightGroove, a Clari company
    Editions & Modules
    Starter
    $27
    per user/month
    Closer
    $45
    per user/month
    Rainmaker
    $72
    per user/month
    No answers on this topic
    Offerings
    Pricing Offerings
    Cirrus InsightGroove, a Clari company
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$500 per installationRequired
    Additional DetailsPricing based on annual billing.
    More Pricing Information
    Community Pulse
    Cirrus InsightGroove, a Clari company
    Considered Both Products
    Cirrus Insight
    No answer on this topic
    Groove, a Clari Company
    Chose Groove, a Clari company
    In my opinion, Groove offers the awesome functionality of Cirrus Insight with far less stability issues (crashing, disconnecting, etc.)

    That said, it does what Cirrus does and is easy to implement. I feel that it is simpler to implement than Mixmax, but that may be due to my …
    Incentivized
    Chose Groove, a Clari company
    We used Cirrus Insight before Groove. We switched to Groove as it is far more user friendly -- allowing me to scale my campaigns more efficiently, saving me time.
    Incentivized
    Chose Groove, a Clari company
    We previously had Cirrus Insight a few years ago, but Groove has so many more options to configure and can accomplish a lot more. Our end users didn't like the previous tool and weren't utilizing it like they should have. It has also been a cheaper investment for our company.
    Incentivized
    Chose Groove, a Clari company
    Our company used Cirrus Insight and that worked well for logging calls and emails but this allows you to get a little more done within the program itself. Both have their certain uses and benefits but I like the ability to have workspaces, analytics, and flows. This Groove …
    Incentivized
    Chose Groove, a Clari company
    I have used both Cirrus Insight and Yesware in the past and they are great products as well. But none of them had the flow functionality of Groove and it just makes sense for sales. Cirrus did well with Salesforce syncing but lacked email functions. Yesware did a great job of …
    Incentivized
    Chose Groove, a Clari company
    We initially used Cirrus Insight. This was a good application, but was not very reliable in terms of loading for the user and syncing emails and calendar events. We frequently required the developer to "bootstrap" the app from their end. Groove improved on reliability (and …
    Incentivized
    Chose Groove, a Clari company
    Both tools looked great, but at the time, Flows offered more flexibility as well as the ability to customize data fields available to update in Google Calendar directly. Since we are a Google shop and this is their sole focus, it also seemed like closer alignment for us. If I …
    Incentivized
    Chose Groove, a Clari company
    The Groove UI is much more intuitive, which makes it easier to use and help others understand. The integrations and add-ons are way more comprehensive and they understand their customers. Support is superb!
    Incentivized
    Chose Groove, a Clari company
    Groove can go head to head with any other prospecting tool on the market. As they increase their customer base, they will no doubt continue to scale the product and in turn gain more clients. They have many of the same features as other key players in their vertical, but in …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    679 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    446 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    682 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    400 Answers
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    394 Answers
    User Ratings
    Cirrus InsightGroove, a Clari company
    Likelihood to Recommend
    5.0
    (22 ratings)
    4.9
    (707 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.9
    (33 ratings)
    Usability
    9.1
    (1 ratings)
    5.4
    (543 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (5 ratings)
    Performance
    9.1
    (1 ratings)
    9.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    4.5
    (145 ratings)
    In-Person Training
    -
    (0 ratings)
    4.7
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.0
    (13 ratings)
    Configurability
    -
    (0 ratings)
    8.9
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    User Testimonials
    Cirrus InsightGroove, a Clari company
    Likelihood to Recommend
    Cirrus Insight
    For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
    Incentivized
    Read full review
    Groove, a Clari Company
    • Groove is excellent for the use case of improving sales representative and customer success representative productivity and data quality when used alongside Salesforce. It is a Salesforce focused tool. You should definitely consider Groove if you are a current Salesloft / Outreach user and you also use Salesforce.
    • Groove would not be a good fit for an organization not using Salesforce.
    Incentivized
    Read full review
    Pros
    Cirrus Insight
    • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
    • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
    • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
    • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
    Incentivized
    Read full review
    Groove, a Clari Company
    • Groove lets us know real-time when a client has checked an email we sent them.
    • Groove helps us streamline our day-to-day events, meetings, and tasks with the help of the Calendar Booking feature.
    • Groove helps us save a lot of time on typing long letters when we explain our products to our customers with the help of their Templates feature.
    Incentivized
    Read full review
    Cons
    Cirrus Insight
    • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
    • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
    • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
    Incentivized
    Read full review
    Groove, a Clari Company
    • The footprint of the person who lasts touches the information.
    • The footprint of the person who edited the information.
    • Date and time of the modification of the account owner.
    • Date and time of the modification of the last person touching the account.
    Incentivized
    Read full review
    Likelihood to Renew
    Cirrus Insight
    It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
    Read full review
    Groove, a Clari Company
    I actually don't have any complaint regarding groove. It's just that I will give 9 since I confidently believe that there'd be updates in the future which would be more optimal not just for us users but for the business as well. The only regret I have with groove is I was not able to use it before the current company that I'm employed
    Incentivized
    Read full review
    Usability
    Cirrus Insight
    Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.
    Read full review
    Groove, a Clari Company
    Groove has been an awesome platform to use for sales pipeline management. I really enjoy how it integrates with my Salesforce, Gmail, and Google Calendar. It makes my job easier by helping me keep track of the progress of each sales contact that I have. Leads are able to reply and notify us using Groove.
    Incentivized
    Read full review
    Reliability and Availability
    Cirrus Insight
    Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.
    Read full review
    Groove, a Clari Company
    Our organization has not experienced any availability issues with Groove
    Incentivized
    Read full review
    Performance
    Cirrus Insight
    Pulls in salesforce data very quickly, and syncs very quickly.
    Read full review
    Groove, a Clari Company
    Everything is good
    Incentivized
    Read full review
    Support Rating
    Cirrus Insight
    No answers on this topic
    Groove, a Clari Company
    My company has a team dedicated to supporting our implementation of operative tools and business systems such as Groove. For this reason, I feel that we have ample support for Groove, although I have not personally contacted Groove for any support issues.
    Incentivized
    Read full review
    In-Person Training
    Cirrus Insight
    No answers on this topic
    Groove, a Clari Company
    It was okay. But, just the once. I had to figure it out with help of others on my team.
    Incentivized
    Read full review
    Online Training
    Cirrus Insight
    No answers on this topic
    Groove, a Clari Company
    Easy to use
    Incentivized
    Read full review
    Implementation Rating
    Cirrus Insight
    The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.
    Read full review
    Groove, a Clari Company
    At Nearpod, I have been impressed with the internal expertise and support around Groove as a key tool for the Sales and Customer Success business systems and operations.
    Incentivized
    Read full review
    Alternatives Considered
    Cirrus Insight
    Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
    Incentivized
    Read full review
    Groove, a Clari Company
    Groove is simple. Like their competitors, they give you the ability to create templated "Flows" (sequences) of calls, emails, and LinkedIn touches. Some of them can be automated, but it's also simple to personalize outreach. Ultimately, my decision to purchase Groove over some of the competitors was based on their Salesforce integration, as well as white-glove customer service.
    Incentivized
    Read full review
    Scalability
    Cirrus Insight
    No answers on this topic
    Groove, a Clari Company
    Our organization was able to quickly scale Groove from a pilot group of a few users to a department-wide solution
    Incentivized
    Read full review
    Return on Investment
    Cirrus Insight
    • Customer data is paramount and Cirrus Insight supports optimal data integrity.
    • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
    • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
    Incentivized
    Read full review
    Groove, a Clari Company
    • Reduced several hours a week of logging time in Salesforce that either wouldn't get done or would have been done to the detriment of more value add activities.
    • Saves hours per week by delivering actionable/useful info from Salesforce into Gmail
    • Gives me valuable insight on what emails are being opened and read. This helps plan targeting.
    Incentivized
    Read full review
    ScreenShots

    Cirrus Insight Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    Groove, a Clari company Screenshots

    Screenshot of Sales Engagement Platform for Revenue TeamsProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot