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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud Financial Edge NXT

    Score8.5 out of 10
    N/AFinancial Edge NXT is a cloud accounting solution tailored for nonprofits that provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more. It offers real-time reporting, with one-click drill-down functionality and export capability.N/A

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $9

    per month

    Pricing
    Blackbaud Financial Edge NXTSAP Concur
    Editions & Modules
    No answers on this topic
    Concur Travel and Expense
    $9.00
    per report (average price)
    Offerings
    Pricing Offerings
    Blackbaud Financial Edge NXTSAP Concur
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsBlackbaud is currently offering the first six months of Financial Edge NXT free for new customers. Limited conditions apply.—
    More Pricing Information
    Community Pulse
    Blackbaud Financial Edge NXTSAP Concur
    Considered Both Products
    Blackbaud
    Chose Blackbaud Financial Edge NXT
    CYMA was very clunky and the reporting was insufficient. The data and transactions do not flow from one module to the other until they are posted and permanent, so it is hard to get a full picture at any point in time. To get things in you have to fully post, and then …
    Incentivized
    Chose Blackbaud Financial Edge NXT
    I wasn't part of selection for any of these.
    Incentivized
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    79%
    Would buy again
    92 Answers
    94%
    Would buy again
    525 Answers
    Delivers good value for the price
    77%
    Delivers good value for the price
    70 Answers
    96%
    Delivers good value for the price
    424 Answers
    Happy with the feature set
    79%
    Happy with the feature set
    93 Answers
    95%
    Happy with the feature set
    530 Answers
    Lived up to sales and marketing promises
    69%
    Lived up to sales and marketing promises
    40 Answers
    94%
    Lived up to sales and marketing promises
    278 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    46 Answers
    94%
    Implementation went as expected
    309 Answers
    Features
    Blackbaud Financial Edge NXTSAP Concur
    Expense Management
    Comparison of Expense Management features of Blackbaud Financial Edge NXT and SAP Concur
    Feature
    Blackbaud Financial Edge NXT
    -
    Ratings
    SAP Concur
    8.3
    283 Ratings
    3% below category average
    Employee Expense Reporting00 Ratings8.3278 Ratings
    Corporate Card Reconciliation00 Ratings8.2203 Ratings
    Payment Management
    Comparison of Payment Management features of Blackbaud Financial Edge NXT and SAP Concur
    Feature
    Blackbaud Financial Edge NXT
    -
    Ratings
    SAP Concur
    8.1
    239 Ratings
    1% below category average
    Customizable Approval Policies00 Ratings7.9204 Ratings
    Financial Document Management00 Ratings8.4171 Ratings
    Payment Status Tracking00 Ratings8.4208 Ratings
    Payment Audit Trail00 Ratings8.3187 Ratings
    Duplicate Bill Detection00 Ratings7.8166 Ratings
    Advanced OCR00 Ratings7.9147 Ratings
    Electronic Funds Transfer00 Ratings8.1138 Ratings
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    Blackbaud Financial Edge NXTSAP Concur
    Small Businesses
    MIP Fund Accounting
    Score8.7 out of 10
    Dext
    Score9.8 out of 10
    Medium-sized Companies
    MIP Fund Accounting
    Score8.7 out of 10
    BILL Spend & Expense
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    Emburse Chrome River
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Blackbaud Financial Edge NXTSAP Concur
    Likelihood to Recommend
    8.5
    (150 ratings)
    8.3
    (758 ratings)
    Likelihood to Renew
    9.2
    (15 ratings)
    9.0
    (31 ratings)
    Usability
    8.0
    (10 ratings)
    8.5
    (74 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (7 ratings)
    Support Rating
    8.0
    (14 ratings)
    8.0
    (37 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (4 ratings)
    Online Training
    6.0
    (1 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    7.4
    (7 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (49 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (49 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (5 ratings)
    User Testimonials
    Blackbaud Financial Edge NXTSAP Concur
    Likelihood to Recommend
    Blackbaud
    The look of the reports and the platform is great. It's easy to lookup vendors and find some information. I wish the flow to navigate around the system was more intuitive. We tend to do more going back and forth to move to another vendor. It must be an easier solution. But that's the learning curve piece we need.
    Incentivized
    Read full review
    SAP Concur
    SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
    Incentivized
    Read full review
    Pros
    Blackbaud
    • Uploading and inputting information is easy due to a clear format and outline.
    • Researching and finding past information is quick and easy to navigate due to searching and filtering options as well as the ability to name the files for quick searches.
    • Pulling project titles and accounts - you can have a large amount of projects and accounts and are able to know them through the system without having to memorize each individual title.
    • Being able to export a general ledger for an account to excel while still being formatted correctly.
    • Having the ability to filter in what transactions are pulled in the general ledger. You are able to easily look at all the activity or only activity in a certain time frame or other specific filters.
    • There is always access to help from Blackbaud services for any sort of difficulty.
    • Learning and the ability to attend Blackbaud classes are readily and easily available so you can increase your knowledge and ability to serve well in your organizations' role.
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    Blackbaud
    • Queries is not fully set up yet and could use more functionality within the reporting structure
    • Recurring payments do not seem to be moving forward and we have several annuities that run quarterly
    • Queue appears to be going away and report scheduling is coming, however, you cannot send to users outside of your organization. We run so many monthly reports that we used to have emailed out via queue that now we have to run them manually and save them to a sharepoint site for our campus partners to access.
    • A little concerned with printing checks once database view goes away since the one time I tried it the printing margins were totally off.
    • Integration of papersave products and cash receipts.
    Incentivized
    Read full review
    SAP Concur
    • For a new user of SAP Concur, it becomes difficult to file the first reimbursement as that person is new to the application and probably, one needs to to go through the instructions to get used to it. So, user interface can be improved and could be tried to make more interactive. Other than that, it's all good to go.
    Incentivized
    Read full review
    Likelihood to Renew
    Blackbaud
    BB seems to forcing changes on customers at a faster rate. This company needs stability because it is understaffed in accounting. There isn't time to drop everything and work up workarounds or even try to judge effects. There also isn't the time to find a replacement suite unless things get really bad.
    Incentivized
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    Blackbaud
    I don't have much to compare it to but if I speak of just the reporting options; sometimes there are so many options I spend more time finding the "perfect" report when a basic report with minimal columns is needed. But I know I can always add to the report if asked.
    Incentivized
    Read full review
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    Blackbaud
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    Blackbaud
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    Support Rating
    Blackbaud
    No one is perfect, but this support team is as close as it gets. They respond promptly and if the person I'm talking to doesn't have the answer they find someone that does. They also provide documentation and/or resources to support their responses to my questions. The online chat is awesome and usually all I need
    Incentivized
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    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    Blackbaud
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    Blackbaud
    The training is semi helpful if you have already been in the system. If you are completely new it does make it kind of hard since chart of accounts will be different among organizations. For a general idea it is helpful. One complaint on training would be that as FENXT is attempting to go fully to the web solution there were often times things that were moved or changed that even the trainer was unaware of and had to adapt on the fly.
    Incentivized
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    SAP Concur
    I can use it after that training, so it fits the purpose.
    Incentivized
    Read full review
    Implementation Rating
    Blackbaud
    The implementation can be easy depending on how familiar you are with Blackbaud products. It is cloud based so there is not a need for IT involvement but you do need to know your business requirement.
    Incentivized
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    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
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    Alternatives Considered
    Blackbaud
    Prior to using Blackbaud Financial Edge NXT, a financial software package offered by Sage was used. Blackbaud Financial Edge NXT is much more user friendly, and integrates with the fundraising software used by the Foundation, Raiser's Edge. The integration has eliminated duplicate entry of donor information into the financial software. In addition, the add-in tools provided by Blackbaud Financial Edge NXT make journal entries a much more efficient process.
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
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    Scalability
    Blackbaud
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Return on Investment
    Blackbaud
    • Record accuracy has gone up with Blackbaud Financial Edge NXT. We are able to keep everything separate using both natural accounts and projects.
    • The AP module has increased our speed in issuing checks. We are able to easily review and see where approvals may be stuck in order to get checks out promptly.
    • The approval chains and easily viewed records of approvals have helped our auditors easily track processes for internal control walkthroughs.
    Incentivized
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    SAP Concur
    • Concur's automation has produced impressive efficiency improvements, which have decreased the time and effort required for expense management.
    • Manual errors and policy violations have decreased, which has led to cost savings.
    • We now adhere to corporate regulations better, which lowers risks thanks to Concur's policy compliance checker.
    Incentivized
    Read full review
    ScreenShots

    Blackbaud Financial Edge NXT Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app