Bento for Business vs. Zoho Expense

Our organization runs a lot of short-term or one-off programs where the program staff need to buy supplies -- Bento is perfect for these scenarios. The staff who make the purchases are not staff who would typically have a company card, so we wanted a solution other than giving them a credit card. Bento was perfect because it makes the purchasing & bookkeeping processes for these programs easy and efficient for both the staff and the finance team

Incentivized

Zoho Expense is wonderful when you have a distributed or remote team or workforce that needs to submit expenses reports throughout the month into a single software and approval system. Zoho Expense does make it easy to train, onboard, and use all of the end-user features for submitting and generating expense reports.

Incentivized

• Poor Customer Service
• Horrible Signup Process
• Poor Attitude

• The program will notify users if they have entered a duplicate charge.
• Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.

Incentivized

• Sometimes takes a couple weeks to get a new card in the mail once ordered

Incentivized

• Banking integration should be two ways, once corporate card is paid for, it should close the line item
• Reports should be available on demand

Incentivized

Ease of use for the simple basic options. I wish the there was an option for reimbursement to be marked separately. Example for all corporate credit expense reports with $0 reimbursements still have to be marked as reimbursed in order to be removed from pending reimbursement section. For the cost the features offer benefits

Incentivized

The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)

Incentivized

There are not a lot of other apps like this. Most of them just track expenses without giving employees the ability to use company funds. I understand that in larger companies this may not be an issue, but for our employees, it is nice to not have to use their own money. You can take pictures of receipts to prove what you bought, in-app, like a lot of other expense tracking apps

Incentivized

Zoho Expense is on the lower end with limited features however the cost out weights all the fancy features the others have. As they charge way to much and have limited return on investment. The return on investment for the other platforms is only worth it when operating large scale operations. Zoho Expense is a great product

Incentivized

• less stress about paying credit card bills on time
• more buy-in for employees - they are more willing to use the company card since it's not tied to their SS#
• easy reporting

Incentivized

• It's included in our Zoho One Subscription which was cheaper than QuickBooks, and we now have so many more options at a much cheaper cost.

Incentivized