Avast Business Remote Control vs. GoToMyPC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avast Business Remote Control
Score 8.2 out of 10
N/A
Avast Business Remote Control is a software solution designed to empower IT admins to quickly and securely connect to a user’s device, anytime, anywhere, to access files, manage applications, and troubleshoot issues.
$499.99
per year
GoToMyPC
Score 8.2 out of 10
N/A
GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.
$28
per month per computer
Pricing
Avast Business Remote ControlGoToMyPC
Editions & Modules
Premium Remote Control
$499.99
per year
Basic Remote Control
Free
Corporate
$28
per month per computer
Pro
$33
per month per computer
Personal
$35
per month per computer
Offerings
Pricing Offerings
Avast Business Remote ControlGoToMyPC
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Avast Business Remote ControlGoToMyPC
Features
Avast Business Remote ControlGoToMyPC
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Avast Business Remote Control
8.3
Ratings
2% above category average
GoToMyPC
3.8
Ratings
72% below category average
Screen sharing7.50 Ratings7.10 Ratings
File transfer8.00 Ratings5.20 Ratings
Instant message8.00 Ratings2.50 Ratings
Secure remote access with Smart Card authentication9.00 Ratings2.50 Ratings
Access to sleeping/powered-off computers7.00 Ratings1.70 Ratings
Over-the-Internet remote session9.00 Ratings7.80 Ratings
Initiate remote control from mobile8.50 Ratings2.40 Ratings
Remote management of servers & workstations8.00 Ratings3.20 Ratings
Remote Active Directory® management9.00 Ratings2.80 Ratings
Centralized management dashboard9.00 Ratings2.50 Ratings
Session record8.50 Ratings2.70 Ratings
Annotations9.00 Ratings2.50 Ratings
Monitoring and Alerts8.50 Ratings7.30 Ratings
Multi-platform remote control7.00 Ratings2.70 Ratings
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Avast Business Remote ControlGoToMyPC
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
Avast Business Remote ControlGoToMyPC
Likelihood to Recommend
8.0
(0 ratings)
7.9
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
7.9
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
Avast Business Remote ControlGoToMyPC
Likelihood to Recommend
It is suited for startups and big organisation equally. Startups can use this to have more secure connects while larger teams can use this to keep a secured focus on all the devices and connects happening in office. Majorly can be used by IT departments. Makes lives so easy for Managers.
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I highly recommend GoToMyPC if you need to more than a mere data access, but need to virtually be sitting in front of a remote computer. The ability for the user on the other end to watch your actions is also very helpful
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Pros
  • Best in class sharing
  • Secured from a named brand
  • Well utilized resources
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  • I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
  • I have access to all of my drives and programs as if I were sitting in my office.
  • GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.
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Cons
  • Ability to install and use at any time
  • Remote access full control
  • Sharing all screens
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  • On occasion an email or a program document does not print at home.
  • I save to hard drive at home and will have to log out of GoToMyPC to access the file on my external hard drive, email it, and the log back in. Not a big deal.
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Likelihood to Renew
No answers on this topic
I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
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Usability
No answers on this topic
Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
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Reliability and Availability
No answers on this topic
I've never had a problem unless the host computer itself is having an issue - such as being off line.
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Performance
No answers on this topic
The performance is dictated by the internet connection speed. As long as I have a good connection, the performance is great. And GoToMyPC has a warning when either the host or the client has a poor connection
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Support Rating
No answers on this topic
I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
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Implementation Rating
No answers on this topic
It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
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Alternatives Considered
Much better control and use and features for screen sharing and remote access. The ability to show how to use, message and control cursor and full screen is beneficial for its purpose. Other programs have to have a specific screen shared which doesn’t allow for pop ups, 2nd windows, etc to be viewed and accessed.
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I have used some other programs that only allowed file retrieval, but I couldn't use some of the files because you had to have the program on the remote computer and, therefore, had limited use. I also tried using Windows remote capability but ran into issues that made it difficult for a non-IT person to easily deal with.
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Scalability
No answers on this topic
I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
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Return on Investment
  • We’ve not paid for it but used it so it’s been beneficial
  • We would benefit with the remote access control monitored for many situations where problem solving would come into play
  • Any sharing app or program is beneficial if a user can access remotely
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  • GoToMyPC has had a positive impact on my ROI as a small business.
  • After completing the last questions, it appears that I am not fully utilizing all the features that are available and I could have an even greater experience if I am able to learn more about these unused offerings within GoToMyPC.
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ScreenShots