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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ApprovalMax

    Score8.1 out of 10
    N/AApprovalMax provides approval workflow automation for cloud accounting platforms such as Xero and QuickBooks Online. It replaces paper- and email-based approval processes with multi-step and multi-role automated approval workflows that enable automated notifications to approvers, automated audit trails, and mobile approvals. Approval workflows include: Invoice approvals / bill review and bill approval Purchase order approval, including the functionality to create…

    $54

    per month

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $9

    per month

    Pricing
    ApprovalMaxSAP Concur
    Editions & Modules
    ApprovalMax Standard
    $54
    per month per organization
    ApprovalMax Advanced
    $83
    per month per organization
    ApprovalMax Premium
    $121
    per month per organization
    Concur Travel and Expense
    $9.00
    per report (average price)
    Offerings
    Pricing Offerings
    ApprovalMaxSAP Concur
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing and for management of multiple organizations.—
    More Pricing Information
    Community Pulse
    ApprovalMaxSAP Concur
    Considered Both Products
    ApprovalMax
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    525 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    424 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    530 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    278 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    309 Answers
    Features
    ApprovalMaxSAP Concur
    Payment Management
    Comparison of Payment Management features of ApprovalMax and SAP Concur
    Feature
    ApprovalMax
    8.0
    1 Ratings
    7% above category average
    SAP Concur
    8.1
    239 Ratings
    1% below category average
    Customizable Approval Policies9.01 Ratings7.9204 Ratings
    Financial Document Management9.01 Ratings8.4171 Ratings
    Payment Status Tracking9.01 Ratings8.4208 Ratings
    Payment Audit Trail9.01 Ratings8.3187 Ratings
    Duplicate Bill Detection4.01 Ratings7.8166 Ratings
    Advanced OCR00 Ratings7.9147 Ratings
    Electronic Funds Transfer00 Ratings8.1138 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of ApprovalMax and SAP Concur
    Feature
    ApprovalMax
    8.5
    1 Ratings
    24% above category average
    SAP Concur
    -
    Ratings
    Automated Accounts Payable Processes9.01 Ratings00 Ratings
    Vendor Management8.01 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of ApprovalMax and SAP Concur
    Feature
    ApprovalMax
    -
    Ratings
    SAP Concur
    8.3
    283 Ratings
    3% below category average
    Employee Expense Reporting00 Ratings8.3278 Ratings
    Corporate Card Reconciliation00 Ratings8.2203 Ratings
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    ApprovalMaxSAP Concur
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    Score8.2 out of 10
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    User Ratings
    ApprovalMaxSAP Concur
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.3
    (758 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (31 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (74 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (37 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (49 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (49 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (5 ratings)
    User Testimonials
    ApprovalMaxSAP Concur
    Likelihood to Recommend
    ApprovalMax
    As mentioned previously - able to send invoice based on amount , program code and division code ,supplier is very useful feature ; If an invoice does not fit into approval process than it is rejected and an email is received mentioning the reason
    Incentivized
    Read full review
    SAP Concur
    SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
    Incentivized
    Read full review
    Pros
    ApprovalMax
    • choice based on Program codes / division codes - we use Xero accounting system and we have 22 program codes and 11 divison codes ; once invoice is entered in Xero depending on relevant program code and divison code, Approval max automatically send invoice to relevant person depending on approval workflow process . One manager could be handling multiple divison and program codes; if our approval work flow process is properly designed - it is accurate in sending invoice to relevant manager.
    • invoice can also send to various managers based on General ledger codes ; this flexibility makes useful when manager is handling only certain nature of expenses regardless of program codes / divisionl.
    • Approval process can also be designed based on level of amount ; and level of amount is derived from our Delegation policy. it makes audit of application of delegation policy easy ; we give copy of delegation policy and print of approval work flow process to auditor.
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    ApprovalMax
    • date and time of change in approval process ; for example if Mr. A was responsible for all expenses above $1000 in Oct 23 and from Nov 23 it is changed to $5000 . in Dec 23 if it is checked - it will show approval limit of $5000 ; but will not show from which date limit was changed. Auditor always asks this question when the limit was changed in approval max - we cannot prove it.
    • If there is audit trail of who made the changes , when and what changes were made ; will be good.
    • when we are in main page of seeing invoices awaiting approval - there are hundreds of invoices - searching for one invoice from particular supplier is very cumbersome job - we have to go by each and every invoice in order to find that invoice ; it will be good if we have search function on main page itself ; in current scenario we have to go to report section - input all filters and than search for that particular invoice.
    Incentivized
    Read full review
    SAP Concur
    • For a new user of SAP Concur, it becomes difficult to file the first reimbursement as that person is new to the application and probably, one needs to to go through the instructions to get used to it. So, user interface can be improved and could be tried to make more interactive. Other than that, it's all good to go.
    Incentivized
    Read full review
    Likelihood to Renew
    ApprovalMax
    No answers on this topic
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    ApprovalMax
    No answers on this topic
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    ApprovalMax
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    ApprovalMax
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Support Rating
    ApprovalMax
    No answers on this topic
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    ApprovalMax
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    ApprovalMax
    No answers on this topic
    SAP Concur
    I can use it after that training, so it fits the purpose.
    Incentivized
    Read full review
    Implementation Rating
    ApprovalMax
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Alternatives Considered
    ApprovalMax
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    ApprovalMax
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
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    Return on Investment
    ApprovalMax
    • It has certainly made a positive impact ; it is definately worth its value ; when we are processing hundreds of invoices every fortnight ; getting approval of invoices in timely manner for all invoices is of paramount importance . as approval max has its own app - approval can be done on mobile phone also ; this is particularly helpful when staff is travelling .
    Incentivized
    Read full review
    SAP Concur
    • Concur's automation has produced impressive efficiency improvements, which have decreased the time and effort required for expense management.
    • Manual errors and policy violations have decreased, which has led to cost savings.
    • We now adhere to corporate regulations better, which lowers risks thanks to Concur's policy compliance checker.
    Incentivized
    Read full review
    ScreenShots

    ApprovalMax Screenshots

    Screenshot of where approval processes are set up  – no matter how simple or complex.Screenshot of the interface to build approval steps that follow any business rules – whether approvals happen one after another, all at once, or only in certain cases. The user can also control who approves based on things like amount, supplier, account code, or category.Screenshot of where to approve bills and purchase orders the way that works best.Screenshot of the interface that matches bills to approved purchase orders from the same supplier to keep coding accurate and control spending. Unmatched bills can also be stopped from being approved.Screenshot of where to mention others in comments to bring them in or get their input – even if they’re not part of the original approval. If they don’t have access, a prompt to add them as a Watcher is sent. Mentions work on web and mobile, sending notifications as soon as access is granted.Screenshot of where to raise purchase orders, approve requests, and extract key details from bills and purchase orders – all on the go with the ApprovalMax mobile app for iOS and Android.

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app