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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Payroll Relief

    Score8.8 out of 10
    N/APayroll Relief is payroll processing software for accountants, from AccountantsWorld headquartered in Hauppauge. Payroll Relief automates actions like direct deposit, tax payment, tax filing, and electronic child support, boasting 100% calculation accuracy, and also supports batch processing of payroll and check printing, to minimize data entry.

    $1,495

    per month

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $9

    per month

    Pricing
    Payroll ReliefSAP Concur
    Editions & Modules
    Pay per Payroll
    $356.95
    per year
    First Year Cost
    $1495
    per year
    Pay per Paycheck (after first year)
    $2000
    per year
    Concur Travel and Expense
    $9.00
    per report (average price)
    Offerings
    Pricing Offerings
    Payroll ReliefSAP Concur
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Payroll ReliefSAP Concur
    Considered Both Products
    AccountantsWorld
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    525 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    424 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    530 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    278 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    309 Answers
    Features
    Payroll ReliefSAP Concur
    Payroll Management
    Comparison of Payroll Management features of Payroll Relief and SAP Concur
    Feature
    Payroll Relief
    8.7
    1 Ratings
    6% above category average
    SAP Concur
    -
    Ratings
    Pay calculation7.31 Ratings00 Ratings
    Off-cycle/On-Demand payment9.11 Ratings00 Ratings
    Direct deposit files9.11 Ratings00 Ratings
    Salary revision and increment management9.11 Ratings00 Ratings
    Reimbursement management9.11 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Payroll Relief and SAP Concur
    Feature
    Payroll Relief
    -
    Ratings
    SAP Concur
    8.3
    283 Ratings
    3% below category average
    Employee Expense Reporting00 Ratings8.3278 Ratings
    Corporate Card Reconciliation00 Ratings8.2203 Ratings
    Payment Management
    Comparison of Payment Management features of Payroll Relief and SAP Concur
    Feature
    Payroll Relief
    -
    Ratings
    SAP Concur
    8.1
    239 Ratings
    1% below category average
    Customizable Approval Policies00 Ratings7.9204 Ratings
    Financial Document Management00 Ratings8.4171 Ratings
    Payment Status Tracking00 Ratings8.3208 Ratings
    Payment Audit Trail00 Ratings8.3187 Ratings
    Duplicate Bill Detection00 Ratings7.8166 Ratings
    Advanced OCR00 Ratings7.9147 Ratings
    Electronic Funds Transfer00 Ratings8.1138 Ratings
    Best Alternatives
    Payroll ReliefSAP Concur
    Small Businesses
    OnPay
    Score9.9 out of 10
    Dext
    Score9.8 out of 10
    Medium-sized Companies
    APS
    Score1.4 out of 10
    BILL Spend & Expense
    Score8.9 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.4 out of 10
    Emburse Chrome River
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Payroll ReliefSAP Concur
    Likelihood to Recommend
    8.2
    (1 ratings)
    8.3
    (758 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (31 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (74 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (37 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (49 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (49 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (5 ratings)
    User Testimonials
    Payroll ReliefSAP Concur
    Likelihood to Recommend
    AccountantsWorld
    Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states
    Incentivized
    Read full review
    SAP Concur
    SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
    Incentivized
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    Pros
    AccountantsWorld
    • Payroll entry and approval is simple
    • The system supports unlimited pay types so it is easy to customize the system for our clients
    • The system automates the filing of most tax forms and W-2s
    Incentivized
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    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
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    Cons
    AccountantsWorld
    • The site navigation can be confusing.
    • The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
    • Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.
    Incentivized
    Read full review
    SAP Concur
    • For a new user of SAP Concur, it becomes difficult to file the first reimbursement as that person is new to the application and probably, one needs to to go through the instructions to get used to it. So, user interface can be improved and could be tried to make more interactive. Other than that, it's all good to go.
    Incentivized
    Read full review
    Likelihood to Renew
    AccountantsWorld
    No answers on this topic
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
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    Usability
    AccountantsWorld
    No answers on this topic
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
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    Reliability and Availability
    AccountantsWorld
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
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    Performance
    AccountantsWorld
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    Support Rating
    AccountantsWorld
    No answers on this topic
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
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    In-Person Training
    AccountantsWorld
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
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    Online Training
    AccountantsWorld
    No answers on this topic
    SAP Concur
    I can use it after that training, so it fits the purpose.
    Incentivized
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    Implementation Rating
    AccountantsWorld
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
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    Alternatives Considered
    AccountantsWorld
    Payroll relief is more customizable and easier to use than some other systems we have reviewed. The fee structure is better suited for our client base as well.
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
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    Scalability
    AccountantsWorld
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
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    Return on Investment
    AccountantsWorld
    • We can process a large number of payrolls with a relatively small staff.
    • Payroll relief is simple to sell and support.
    Incentivized
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    SAP Concur
    • Concur's automation has produced impressive efficiency improvements, which have decreased the time and effort required for expense management.
    • Manual errors and policy violations have decreased, which has led to cost savings.
    • We now adhere to corporate regulations better, which lowers risks thanks to Concur's policy compliance checker.
    Incentivized
    Read full review
    ScreenShots

    Payroll Relief Screenshots

    Screenshot of AccountantsWorld offers Payroll Relief with extensive data entryScreenshot of Payroll Relief offers extensive review screens for payrollScreenshot of Payroll Relief offers a comprehensive set of tools to manage your payroll practice, including a dashboard that monitors data for each client.

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app