Payroll Relief vs. SAP Concur

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Payroll Relief
Score 8.8 out of 10
N/A
Payroll Relief is payroll processing software for accountants, from AccountantsWorld headquartered in Hauppauge. Payroll Relief automates actions like direct deposit, tax payment, tax filing, and electronic child support, boasting 100% calculation accuracy, and also supports batch processing of payroll and check printing, to minimize data entry.
$356.95
per year
SAP Concur
Score 8.3 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per report (average price)
Pricing
Payroll ReliefSAP Concur
Editions & Modules
Pay per Payroll
$356.95
per year
First Year Cost
$1495
per year
Pay per Paycheck (after first year)
$2000
per year
Concur Travel and Expense
$9.00
per report (average price)
Offerings
Pricing Offerings
Payroll ReliefSAP Concur
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Payroll ReliefSAP Concur
Features
Payroll ReliefSAP Concur
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Payroll Relief
8.7
Ratings
6% above category average
SAP Concur
-
Ratings
Pay calculation7.30 Ratings00 Ratings
Off-cycle/On-Demand payment9.10 Ratings00 Ratings
Direct deposit files9.10 Ratings00 Ratings
Salary revision and increment management9.10 Ratings00 Ratings
Reimbursement management9.10 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
Payroll Relief
-
Ratings
SAP Concur
8.3
Ratings
3% below category average
Employee Expense Reporting00 Ratings8.30 Ratings
Corporate Card Reconciliation00 Ratings8.20 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Payroll Relief
-
Ratings
SAP Concur
8.1
Ratings
1% below category average
Customizable Approval Policies00 Ratings7.90 Ratings
Financial Document Management00 Ratings8.40 Ratings
Payment Status Tracking00 Ratings8.30 Ratings
Payment Audit Trail00 Ratings8.30 Ratings
Duplicate Bill Detection00 Ratings7.80 Ratings
Advanced OCR00 Ratings7.90 Ratings
Electronic Funds Transfer00 Ratings8.10 Ratings
Best Alternatives
Payroll ReliefSAP Concur
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dext
Dext
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Precoro
Precoro
Score 2.8 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Emburse Chrome River
Emburse Chrome River
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Payroll ReliefSAP Concur
Likelihood to Recommend
8.2
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.5
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
In-Person Training
-
(0 ratings)
7.6
(0 ratings)
Online Training
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
Configurability
-
(0 ratings)
9.0
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
5.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
Payroll ReliefSAP Concur
Likelihood to Recommend
Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states
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SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
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Pros
  • Payroll entry and approval is simple
  • The system supports unlimited pay types so it is easy to customize the system for our clients
  • The system automates the filing of most tax forms and W-2s
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  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
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Cons
  • The site navigation can be confusing.
  • The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
  • Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.
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  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
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Likelihood to Renew
No answers on this topic
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
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Usability
No answers on this topic
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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Reliability and Availability
No answers on this topic
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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Performance
No answers on this topic
Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
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Support Rating
No answers on this topic
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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In-Person Training
No answers on this topic
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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Online Training
No answers on this topic
I can use it after that training, so it fits the purpose.
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Implementation Rating
No answers on this topic
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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Alternatives Considered
Payroll relief is more customizable and easier to use than some other systems we have reviewed. The fee structure is better suited for our client base as well.
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Sirion One has very limited functionality. SAP Concur goes seamlessly with SAP. It generates the SAE file, which feeds the GL Posting. SAP Concur has huge network of all the travel partners providing multiple options and range depending on organization strategy. It is easily linked with Outlook calendar, prompting user for all travel related activities and news.
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Scalability
No answers on this topic
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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Return on Investment
  • We can process a large number of payrolls with a relatively small staff.
  • Payroll relief is simple to sell and support.
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  • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
  • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
  • It also helps in payment audits and thereby it helps in improving the overall process.
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ScreenShots

Payroll Relief Screenshots

Screenshot of AccountantsWorld offers Payroll Relief with extensive data entryScreenshot of Payroll Relief offers extensive review screens for payrollScreenshot of Payroll Relief offers a comprehensive set of tools to manage your payroll practice, including a dashboard that monitors data for each client.

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app