Love Zoom Workplace!
December 10, 2024

Love Zoom Workplace!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Team Chat
  • Zoom Mail & Calendar
  • Zoom Scheduler

Overall Satisfaction with Zoom Workplace

I use it to chat people, take phone calls from clients, use it for internal phone calls, use it for meetings. I do not have any problems typically with Zoom Workplace, it usually works well.

Pros

  • Speed
  • Calls
  • Chatting

Cons

  • Sometimes the chat bar disappears / glitches away
  • telling you when an update is available would be helpful
  • Improved collaboration
  • cost savings

Do you think Zoom Workplace delivers good value for the price?

Not sure

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

Zoom Workplace is well suited for team meetings because it works efficiently even if there are a lot of people in the meetings. It is also well suited for quick chats to your co workers when you may not want to call them or bother them but relay the message quickly.

Zoom Workplace Feature Ratings

Not Rated
Answering rules
9
Call recording
8
Call park
9
Call screening
9
Message alerts
9
Business SMS/External Messaging
9
Voicemail Transcription
9
Mobile app for iOS
9
High quality audio
8
High quality video
8
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
Desktop sharing
9
Live chat
9
User authentication
9
Participant roles & permissions
9
Centralized communications management
9
Team messaging
9
Team document sharing
9
Call and meeting analytics
9

Comments

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