All the essentials - standard part of any tech stack
December 10, 2024

All the essentials - standard part of any tech stack

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Rooms
  • Zoom Phone
  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom Workplace

Generally good - easy to provision and monitor usage from an admin point of view. Recording management is easy, and by far the easiest recording tool to integrate into other systems. Zoom Workplace contracting is a little bit annoying in terms of their responsiveness and support. Added features like Zoom Webinars are still good but need a little support in order to properly launch with your own branding controls.

Pros

  • Recording Management
  • Admin Controls
  • User Provisioning

Cons

  • Branded URLs
  • Semi-live meeting/webinars
  • Keep remote culture - no rent
  • Slack integration makes it easy to start

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

Zoom Workplace is a great first conferencing tool and should be the standard unless there are major tech concerns or nuanced use cases.

Zoom Workplace Feature Ratings

Not Rated
Mobile app for iOS
10
High quality audio
8
High quality video
9
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
7
User authentication
7
Participant roles & permissions
7
Centralized communications management
7
Call and meeting analytics
5

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