Making the workday be more productive with Zoom Workplace
December 10, 2024

Making the workday be more productive with Zoom Workplace

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Whiteboard
  • Zoom Clips
  • Zoom AI Companion

Overall Satisfaction with Zoom Workplace

Al Companion - we started using it to help with taking notes during meetings. We will be using more features in 2025.

Pros

  • Transcripts for webinars
  • Easy to share information via Docs
  • Making the workday be more productive

Cons

  • Scheduler - we want to have departments be able to have their calendars integrated into Zoom Scheduler and not individual calendars
  • New features
  • Admin Portal is harder to use
  • Cost savings
  • Time
  • Improved collaboration with internal/ external partners

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

We use Zoom Workplace on a regular basis for our education and communication opportunities. This makes it easier for us to communicate with more people at one time.

Zoom Workplace Feature Ratings

Not Rated
Business SMS/External Messaging
7
Voicemail Transcription
7
Mobile app for iOS
8
Mobile app for Android
8
High quality audio
6
High quality video
6
Calendar integration
6
Meeting initiation
8
Record meetings / events
8
Desktop sharing
8
Live chat
8
User authentication
8
Participant roles & permissions
7
Centralized communications management
8
Team messaging
8
Team document sharing
8
Call and meeting analytics
9

Comments

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