Zoom Workplace Review
June 04, 2024

Zoom Workplace Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

Zoom Workplace is used in our organization to collaborate with external clients who primarily use Zoom Workplace as the main collaboration platform. Some clients conferencing room systems are only compatible with Zoom Workplace as well. This solves the problem of cross collaboration with external vendors.

We're looking into utilizing Zoom Workplace as the primary "All hands" call that we hold each week.

Pros

  • easy for IT to manage
  • Zoom Workplace is familiar to most people
  • Zoom Workplace is highly reliable and calls are problem free

Cons

  • build a webapp that allows people to join calls without needing to download the desktop app
  • allowed us to collaborate with external vendors and clients
  • easy to use for end users with little to no IT guidance
Zoom Workplace isn't our main conferencing platform. We use Google Meet as the default as its included with our Workspace plan

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

well suited for organizations that have conference rooms built out for it and orgs that can justify the per/user seat cost

less appropriate when costs are a factor as Teams/Meet is bundled in licensing

Zoom Workplace Feature Ratings

Not Rated
Call recording
10
Message alerts
10
Mobile app for iOS
8
High quality audio
10
High quality video
10
Calendar integration
9
Meeting initiation
10
Record meetings / events
10
Desktop sharing
7
Live chat
8
User authentication
8
Participant roles & permissions
7

Comments

More Reviews of Zoom Workplace