Good Compensation Software
May 22, 2023

Good Compensation Software

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

Xactly Incent is currently being used for the compensation management of all sales colleagues that are part of the incentive plan. We use Xactly Incent for assigning KPI's and targets to employees, sending out target letters, monitoring performance during the incentive period and calculating final commissions. Xactly Incent automates lots of manual work for sales colleagues, sales operations and human resources and also gives better insights in day to day performance.

Pros

  • Target Letters
  • Performance Dashboards
  • Incentive Calculations

Cons

  • Ease of Admin
  • User Interface
  • Flexibility of the system
  • Negative overall ROI.
No other experience.

Do you think Xactly Incent® delivers good value for the price?

Yes

Are you happy with Xactly Incent®'s feature set?

Yes

Did Xactly Incent® live up to sales and marketing promises?

No

Did implementation of Xactly Incent® go as expected?

No

Would you buy Xactly Incent® again?

No

Xactly Incent is very well suited when the compensation plan at your company is relatively simple and will remain similar for a longer period of time. When you have a very complex incentive plan or if you require flexibility or changes to be made every now and then, Xactly Incent can be relatively tough to work with.

Xactly Incent® Feature Ratings

Sales ICM
5.9
Sales compensation plan creation
8
Complex sales crediting
6
Sales compensation process automation
8
Incentive auditing/regulation compliance
6
Sales compensation dashboards & forecasting
5
Agile incentive strategy
3
ICM mobile visibility
5
Sales Gamification
8.0
Sales rep view
8
Analytics and Reporting
8.0
Personalized dashboards
8

Comments

  • Nancy White | TrustRadius Reviewer
    Nancy White
    (Vendor Representative) commented 3 years ago
    Thank you for your review. It's very good to hear that Incent has automated a lot of work and that your colleagues in a number of departments are getting the visibility they need into day-to-day performance. I am sorry that you have had challenges with making changes. If you would like to discuss further, please contact me at nwhite@xactlycorp.com. Nancy White, VP Customer Success

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