Great user experience
Updated November 26, 2024

Great user experience

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

As I user I find it proficient to upload my expenses incurred throughout the month. I'm also an approver for others, and find the available information very intuitive.

Pros

  • Calculates accurate milaege
  • Gives preview of receipts, useful when approving
  • Both the App and Desktop version work very well

Cons

  • Being able to zoom in on a receipt, (from approver view)
  • n/a to me personally
Very user friendly
N/A As have never had the need for support, the system is pretty robust
I much prefer Web Expenses to Concur. Although one functionality that Concur had, a user could email their receipts from the registered user email to Concur then these receipts would be available for the user add to their expense claim.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

For regular users the Webexpenses is a great tool, for one off expenses its not really needed

Webexpenses Feature Ratings

Expense Management
10.0
Employee Expense Reporting
10
Corporate Card Reconciliation
Not Rated
Payment Management
Not Rated
Customizable Approval Policies
Not Rated
Financial Document Management
Not Rated
Payment Status Tracking
Not Rated
Payment Audit Trail
Not Rated
Duplicate Bill Detection
Not Rated
Advanced OCR
Not Rated
Electronic Funds Transfer
Not Rated

Using Webexpenses

30 - Client based operation site management
3 - Administration
  • Reporting
  • Reclaim VAT
  • Recharge data
  • Claim expense accuracy
  • n/a
  • employee expenses
  • build in client recharging
  • build in VAT reclaim
Ease of use and reporting

Evaluating Webexpenses and Competitors

Yes - Concur
  • Ease of Use
  • Other
Might consider ease of adding receipts to claims

Webexpenses Implementation

From my perspective, the implementaion was fine
  • Implemented in-house
  • Don't know
  • not sure

Webexpenses Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Not sure
I love the financial year mileage report, makes tax return easier

Using Webexpenses

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Logging a claim
  • Approving a claim
  • Reports
  • Viewing a receipt
Yes - The mobile interface is clear and easy to use

Comments

  • Amy Gardner | TrustRadius Reviewer
    Amy Gardner
    (Vendor Representative) commented 3 years ago
    Hi there, Thanks for taking the time to leave us a review! We are glad to hear that Webexpenses is speeding up your expenses process. If you would like any further support, please feel free to contact support via https://support.webexpenses.com/hc/en-us. Best wishes, The Webexpenses Team

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