Webex Meetings
Updated July 28, 2023

Webex Meetings

Will Steahr | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller

Overall Satisfaction with Webex Meetings

We use it both internally between teams and employees as well as with customers around the country. The entire company uses it. It enables us to efficiently connect with people all over without having to travel. My team is geographically diverse so it enables us to remain in close contact throughout the week.

Pros

  • Stability.
  • Quality.
  • Features.

Cons

  • Interface.
  • User friendly features.
  • Cool factor.
  • Less travel.
  • Work with more customers per day.
  • Improve communication.
  • Azure SSO
  • Office365 email
These were easy to implement while following the documentation.
Zoom and MS Teams both have good platforms too. We use Webex Meetings because it is what we started with.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

Webex Meetings is great where people need consistent, high quality meetings. It may not be a great fit for very small environments or customers. The noise cancellation feature has been stellar and still appears to work better than competitors. This feature is fantastic. The ability to add calling is an added benefit for some orgs.

Webex Meetings Feature Ratings

7.8
High quality audio
10
High quality video
8
Low bandwidth requirements
6
Mobile support
7
8.0
Desktop sharing
7
Whiteboards
9
8.6
Calendar integration
10
Meeting initiation
8
Integrates with social media
7
Record meetings / events
10
Slideshows
8
8.3
Live chat
7
Audience polling
9
Q&A
9
8.7
User authentication
7
Participant roles & permissions
9
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Cisco Hybrid Work

Webex Meetings Reliability

I can barely remember any outages, even during COVID lockdown.
This has been improving, but it seems like Webex Meetings' platform may not be the fastest to generate things like reports, recordings, etc.
There does not appear to be any scalability issues with Webex Meetings.

Comments

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