Review of WebEx from a Inside Sales Rep
Use Cases and Deployment Scope
In my position, I use WebEx Meetings on a daily basis to meet with clients, prospects, and colleagues within the organization. It really is essential to my job in sales day today. To start, we use WebEx meetings to collaborate with our sales team, business units, as well as corporate training. On the sales side, I use WebEx meetings to schedule virtual appointments, calls, demos, etc. with prospective buyers or existing clients to discuss their accounts. This is valuable as it allows multiple parties to join the session and allows me to speak & share content.
Pros
- Allows for sharing content, making annotations, customizable presentation.
- Allows for group trainings and call in which a lot of attendees are required.
- Performs well for team meetings and quick communication via audio & video.
Cons
- At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
- Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
- Hard to navigate attendees while presenting yourself.
Return on Investment
- Year over year sales growth even during the COVID period and transitioning to Work From Home.
- Defining an onboarding process for new hires virtually as well as increased team collaboration in a remote environment.
- Higher productivity and saving time as I do more meetings online as opposed to in person. Less time is wasted and worked as a result.
Alternatives Considered
Microsoft Teams and Zoom
Other Software Used
Ambition, Salesforce CMS



