Item: Webex Calling
Rating: 8
Author: Jorge Ortega

Overall Satisfaction with Webex Calling

Use Cases and Deployment Scope

We used Webex Calling in our organization to communicate and meet with vendors and other business related calls. We frequently use Webex Calling for meetings that sometimes require a little more features that we can benefit from such as sharing a screen or having access from our numbers from anywhere.

Pros and Cons

Pros

Video Calls
Conference Calling
Multi device functionality

Cons

Text Messaging
Video Recording
App crashes alot

Return on Investment

Allowed us to make informed decisions
Saved us time
App Does crash sometimes

Alternatives Considered

Mitel MiCollab and Mitel 6900 IP Series

Webex Calling outshines Mitel in any form.

We constantly had issues with our Mitel Ip phone system.

Key Insights

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Other Software Used

Veeam Backup & Replication, vSphere, Apple iCloud

Likelihood to Recommend

Our organization is constantly looking for the newest technology or products that would benefit us. There has been several occasions where we need a demo before purchasing something important and we use Webex Calling to meet with people to explain and demo their products. Webex Calling has allowed us to make informed decisions on our purchases.

Webex Calling Feature Ratings

Comments

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