Veeam Customer for Life
Updated February 05, 2021
Veeam Customer for Life

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Veeam Backup & Replication
Veeam Backup & Replication is being utilized to backup and protect our core virtual machines through VMWare. It is our primary backup utility, handling both backups to disk, replication to cloud providers, and backup to tape - all within a single console. Before this tool, we were limited in our backup options, and often needed to utilize more than one program or VMWare tool to back up our infrastructure - and even then we did not have a quick and easy way to test our backups.
Pros
- Easy to Use - Single console that is intuitive and offers plenty of help text and tool-tips so you feel confident in making changes to critical infrastructure
- Reliable - Veeam has certainly saved our skin in quickly restoring things - both at the file level and virtual machine level
- Excellent community - community members and support personnel are eager to assist and troubleshoot when things don't go as planned
Cons
- Visuals - when it comes to figuring out a backup methodology or retention settings, it sometimes takes some snooping around the forums and Veeam's Help Center to obtain graphical representations. I would love to see these and any visual representations available when setting job options - would've been helpful back when we first obtained the product.
- The yearly price we pay in support and maintenance for Veeam hasn't come close to the amount of times we've used Veeam to restore critical aspects of our infrastructure during emergencies or user-error.
- The ability to test backups immediately after they are created, receiving a report from the software on the success/failure of the virtual machines being restored and powered up has provided our team peace of mind and given the company confidence in it's backups.
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