Performance monitoring that actually works!
Updated March 08, 2023

Performance monitoring that actually works!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThousandEyes

We are using ThousandEyes currently for our own Anycast DNS solution. We use it to monitor performance and accessibility. We are intending to roll out SD-WAN globally and want to use ThousandEyes to also monitor our SD-WAN endpoints and internet connections. Certainly with the WAN Insights module, this could benefit us greatly!

Pros

  • Performance Monitoring
  • Automated scripting
  • Consolidated Dashboard

Cons

  • On demand scripting
  • Increased performance visibility
  • Decreased troubleshooting time
ThousandEyes is prefered above New Relic, it is more flexible and precise. The ease of use, and automation options are superior compared to New Relic APM. For our specific need, monitoring 13 DNS Anycast Points of Presence, New Relic had some shortcomings. ThousandEyes and specifically setting up the automation was a dream compared to the troubles we went through with New Relic.

Do you think Cisco ThousandEyes delivers good value for the price?

Yes

Are you happy with Cisco ThousandEyes's feature set?

Yes

Did Cisco ThousandEyes live up to sales and marketing promises?

Yes

Did implementation of Cisco ThousandEyes go as expected?

Yes

Would you buy Cisco ThousandEyes again?

Yes

BlueCat Edge, BlueCat Integrity (Address Manager + DNS/DHCP Server), Zabbix
Well suited to test anything connected to the internet, prove that it's not the/our network that is causing the problem. We use ThousandEyes to monitor our DNS Anycast points of presence in 13 locations globally. With the automated scripting that ThousandEyes offers, we have a good grasp on our performance globally.

Cisco Hybrid Work

Using ThousandEyes

15 - ThousandEyes is used by the members of our Domain Name System, DHCP and IP Address Management team. They monitor and maintain our DNS infrastructure and using ThousandEyes as performance monitoring tool for our DNS Anycast environment. Having automated performance tests run across all our 13 DNS Anycast points of presence.
5 - These are the DNS, DHCP, IPAM team champions. They know the tool and can provide support, help and guide other users of the tool and create customizations if and when necessary. These people are tech savvy and have the skills to relay their knowledge of the tool to the rest of the team.
  • Automated performance testing
  • Global overview
  • Integration with other Cisco products
  • WAN Insights will be a pro
  • Testing website availability
  • Testing DNS availability and performance
  • WAN Insights will help us monitor our future SD-WAN network
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses.

Comments

  • Kayla Riggs | TrustRadius Reviewer
    Kayla Riggs
    (Vendor Representative) commented 3 years ago
    Thank you so much for taking the time to leave us a kind review! We are delighted to know that we have helped you gain a better grasp on your global performance. If you want to get more involved with our Cisco community, consider joining our Insider Advocates forum at https://www.cisco.com/c/en/us/about/cisco-insider/advocacy.html.

More Reviews of Cisco ThousandEyes

  1. Home
  2. Digital Experience Monitoring (DEM) Tools
  3. Cisco ThousandEyes Reviews
  4. User Review of Cisco ThousandEyes