#1 most frequent
United States of America
62.4%613 installations of 982
What is Cisco ThousandEyes?
Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.
Categories & Use Cases
Media
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Screenshot of global availability issues for users trying to use Slack application.
Who Buys & Uses Cisco ThousandEyes
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
6.5%64 installations of 982
#3 most frequent
Australia
3.5%34 installations of 982
Pros
- Deep network path visibility for issue identification
- Effective synthetic testing for transaction performance measurement
- Proactive monitoring functionality for inbound applications
Cons
- High cost of the platform
- Licensing model lacks predictability and flexibility
ThousandEyes
Use Cases and Deployment Scope
ThousandEyes is used to monitor the network, we well as troubleshoot any issues. By having a glass pane style map of the network, we are able to easily track problems with easy logical troubleshooting and assisting tools that are baked into the system. It has proven to be an invaluable tool that wraps many other products into one clean setup.
Pros
- NMS
- Troubleshooting
- Monitoring
Cons
- Snmp integration
- Simple troubleshooting tools
Return on Investment
- Reduced troubleshooting time
- Less user mapping error issues
Other Software Used
NetBrain Technologies, Cisco Catalyst Center
Cisco ThousandEyes Review
Use Cases and Deployment Scope
We use Cisco ThousandEyes for the Cloud Network monitoring of the end-to-end user experience monitoring as well. So a Cisco ThousandEyes is a tool that helps us in getting the one performance inside of different applications also and the end, end-to-end network visibility as well. So it helps a lot in identifying the issues at a very faster time.
Pros
- Cisco ThousandEyes does the holistic discovery of the end components, the network components, and it's really fast at identifying where the issue is, which is not normally identified by the classic monitoring tools. So it's quite a fast identifying the issue of the networks and Cisco ThousandEyes also provides a very good real user end user monitoring experience for the end customers. So those are the two real life and also very good examples for Cisco ThousandEyes.
Cons
- More focused on, I would say on the cloud visibility because they are only doing the network visibility, but the cloud application visibility, they need to put more focus on that area.
Return on Investment
- So it's really helpful for us to identify the issue quite fast. So we use thousand ties to understand where the issue is and it helps us in maximize the business potential. So I would say it's helpful in the overall business strategy.
Other Software Used
PRTG Network Monitor, Microsoft System Center Operations Manager (SCOM), BMC AMI Ops
Cisco ThousandEyes Incredible Enterprise Value Challenging Cost Structure
Use Cases and Deployment Scope
Network troubleshooting both internally and externally (ISP/SaaS facing)
Endpoint troubleshooting (Surface laptops) over VPN, work-from-home.
Endpoint troubleshooting (Surface laptops) over VPN, work-from-home.
Pros
- Network path visibility
- Clean, unified web experience/tooling
- Synthetic testing
Cons
- The licensing/cost model is unpredictable and frustrating
- Unit based consumption has been a limiter for our investments into the tech
Return on Investment
- Engineering time saved through better observability
- Reduced organizational MTTR
Alternatives Considered
LogicMonitor, SolarWinds AppOptics and Zabbix
Other Software Used
LogicMonitor, Atlassian Confluence, Atlassian Jira
Cisco ThousandEyes Review
Use Cases and Deployment Scope
ThousandEyes has been a game changer in our retail operations. It gives a real time visibility and valuable insights. Our connectivity team stays sharp to fix problems fast and ensures as smooth experience for our customers.
Pros
- We use in every day trying to help the operation team to identify problems and helps develop our team solve them
Cons
- We use almost the features and men to identify internet issues.
Return on Investment
- I see only the good things and good impacts.
Cisco ThousandEyes is So useful.
Use Cases and Deployment Scope
Monitoring applications
Pros
- Monitoring inbound applictions
- Detecting faults outside our network
- Provide evidence to other teams
Cons
- Make it cheaper!
- Mobile app
- Mac app
Return on Investment
- Helped find issues wuickly
- Is expensive to use
Alternatives Considered
AppNeta
Other Software Used
Entuity
