Item: TeamViewer
Rating: 8
Author: Ayrton Carvalho

Overall Satisfaction with TeamViewer

Implementation Rating

In general, I have absolutely nothing against TeamViewer. That's because the software is very powerful, and I can have more resolutions to a variety of problems, which will add to the client's satisfaction and allow the organization to really achieve its business agenda.

Use Cases and Deployment Scope

TeamViewer is unique in that it allows access and remote control of such computers as well if they run different operating systems. The software is quite compatible to the point that on a Windows, Mac, or even Linux, I can connect to any piece of apparatus with relative simplicity. But it's been incredibly useful, too, since working teams tend to use a mix of operating systems.

Pros and Cons

Pros

TeamViewer's secure environment.
It includes encryption and two-factor authentication.
The TeamViewer is, however, a great experience overall.

Cons

There may be issues selecting the right plan for our organization
Complex pricing scales and sometimes because of different tiers of the licensing model.
For large file transfers or playing HD video, the software turns out to have a limitation very easily noticed.

Return on Investment

Boosting Productivity with TeamViewer.
A way to make a difference for any professional.
The other is a list of features that should be called among the strong sides of TeamViewer usage.

Alternatives Considered

LogMeIn Central by GoTo

On the feature-rich front, from among all the remote tools that I've used, whether LogMeIn or VNC, TeamViewer has features as well as a very pleasing interface. Since IT support procedures for file sharing, screen transfer, and controlling remote gadgets are now made so much easier to do, it has also made cooperative work easier.

Key Insights

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Security

Implementation wasn't that hard, but only when I had more time working with TeamViewer's features and security options did it begin to feel like a working solution. As for the process of implementation, although quite demanding, it was quite easy to do, and, honestly, some time was spent to take full advantage of the software used by TeamViewer and all the security features that came with the application.

Other Software Used

Google Workspace, Intermedia AnyMeeting Pro, Webex Meetings

Likelihood to Recommend

I found it to be most helpful in my practice when immediate local control over a remote computer was required. For example, let's say that I have to log into a particular server that's important to a company, and it fails or needs to be rebooted. I can hop on an SSH connection, figure out what the cause of the problem is, and fix it even though I wasn't there physically.

TeamViewer Feature Ratings

Comments

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Ying Qin
(Vendor Representative) commented a year ago
Hello Ayrton, We appreciate the fantastic feedback on your exclusive experience with TeamViewer! Thank you for highlighting TeamViewer as a reliable, cross-platform flexibility and intuitive remote access solution! We would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time and see you soon in the TeamViewer Community! Best, Ying/TeamViewer

Simplicity of Solutions, Instant Access