The most reputable Remote access support platform
December 23, 2022

The most reputable Remote access support platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Sometimes our problems with TeamViewer were about delay or slowness. I mean, when I wanted to transfer some files by TeamViewer, it was transferring my files slowly regardless of a good Internet connection and high speed of my Internet connection. By the way, TeamViewer is one of the best remote access platforms.

Pros

  • Security
  • Productivity
  • Record
  • Chat

Cons

  • Connection speed
  • More shortcuts
  • Remote access
  • Sharing screen
  • Chat
Because TeamViewer is the most reputable company for remote access service as a platform. Also, with TeamViewer, I am sure that our security for sharing my data and information can be secured fully without any intervention. Another factor that causes TeamViewer stacks up against them is related to its reliability and popularity of it.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

AnyDesk, SolarWinds Access Rights Manager (ARM), Cisco 3504 WLAN Controller
The best scenario for me about using TeamViewer is for troubleshooting systems and software, so Helpdesk is the key for TeamViewer and I believe since many years ago Microsoft Remote Desktion has been completely replaced by TeamViewer.
I do not use Teamviewer as a platform for meetings because it does not support full functionalities on this issue.

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
6.5
File transfer
8
Instant message
8
Access to sleeping/powered-off computers
3
Session record
7
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

Comments

  • Ying Qin | TrustRadius Reviewer
    Ying Qin
    (Vendor Representative) commented 3 years ago
    Hi TeamViewer user, We are happy that you are enjoying TeamViewer's performance, reliability and service! TeamViewer always puts Security and Privacy as the top priorities. Following this, we can ensure all users enjoy the best experience, stronger security, and the latest feature on TeamViewer by having regular software updates. You may also find out the latest information about the updates on Change Logs (https://community.teamviewer.com/English/categories/change-logs). There are lots of useful and powerful features of TeamViewer, you may check out our homepage (https://www.teamviewer.com/en/features/). Likewise, did you know that you may learn more about TeamViewer features and gain more knowledge in TeamViewer Community? Come on and visit us on TeamViewer Community (https://community.teamviewer.com/English/kb/english) We hope you enjoy using TeamViewer all the time and look forward to seeing you in the community! Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer

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