Request Support & Provide Support - Right Away!
Updated July 06, 2021
Request Support & Provide Support - Right Away!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
TeamViewer has been an essential tool used by our organization in different departments, mostly to be able to receive remote technician help and to share screen information while many users are still working or providing support remotely.
Using TeamViewer our IT department is able to quickly provide assistance on different office locations, while remotely connected and having [...] visual access [to the] user's machine, this results in a more efficient solution.
It also allows remote assistance of other business in case of additional assistance is needed.
It also allows remote assistance of other business in case of additional assistance is needed.
Pros
- Provide remote support to IT department
- Allow other companies to provide support
- Share screen to different users
- Request support or Provide support
- Unattended safe access
Cons
- Unattended access can be misconfigured to change passwords
- Remote users must install client
- Admin rights are needed
- Fast, secure and reliable
- Very easy to implement
- Plentiful of advanced options
TeamViewer was chosen after we tried many different and well branded competitors. The most important factor was security [...]. TeamViewer HIPAA & SOC 2 compliant is trusted by the largest organizations.
Fast to implement/install, monitor and manage, is needed when we have now hundreds of employees and remote access or support is needed.
Easy to use by users of any computer background and familiarity. When we need to provide support to users working remotely, making it easier for the user to understand and follow simple instructions alleviates the stress of all initial problems.
Cost on many users has its advantages over its competitors.
Other products we have compared with are LogMeIn, FreshDesk, AnyDesk, Zoho and Splashtop.
Fast to implement/install, monitor and manage, is needed when we have now hundreds of employees and remote access or support is needed.
Easy to use by users of any computer background and familiarity. When we need to provide support to users working remotely, making it easier for the user to understand and follow simple instructions alleviates the stress of all initial problems.
Cost on many users has its advantages over its competitors.
Other products we have compared with are LogMeIn, FreshDesk, AnyDesk, Zoho and Splashtop.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
Comments
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