Spiff - Customizable, but Reporting Feature Needs Work
July 29, 2021

Spiff - Customizable, but Reporting Feature Needs Work

Jessica Rhoads | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

Spiff is used to track our Account Executive Commissions. It is customizable but has some flaws. The reporting features need to continue to be built out, as we have to Frankenstein multiple reports together to get a holistic view, but I believe that is on their road map. The user interface looks nice, so I believe that our users enjoy using it.

Pros

  • User Interface
  • Customizable
  • Monthly Billing

Cons

  • Reporting Features
  • Billing Correctly
  • Ability to see compensation all in one place
NA - I do not know about competitors

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

If you have to track commissions based on a set plan (not a plan that varies with many exceptions) Spiff will work well. Spiff does allow for adjustments, but ideally, your plan doesn't have many exceptions.

Salesforce Spiff Feature Ratings

Sales ICM
6.0
Sales compensation plan creation
7
Complex sales crediting
7
Sales compensation process automation
7
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
5
Incentive modeling
4
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated

Comments

More Reviews of Salesforce Spiff

  1. Home
  2. Sales Incentive Compensation Management Software
  3. Salesforce Spiff Reviews
  4. User Review of Salesforce Spiff