Spiff--Lives up to the hype!
July 28, 2021

Spiff--Lives up to the hype!

David Koehler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

Workfront has used this solution for all commission sales, which makes it very easy and efficient. The entire commissioned sales team leverages the solution today. Each chart and report is drillable, allowing us to see detail on each month, quarter, and year and what trends are like. I would like to see an integration with our support team in case we find any further errors.

Pros

  • UI/UX
  • Simple and intuitive
  • Flexibility to understand and dig deeper into where the commission is going from

Cons

  • Integration with Salesforce would also be key to understand the direct linkage
  • Does exactly what the sales team needs without overdoing on functionality
  • Integration with support team in case we need to submit a ticket
  • Reduction in sales frustration/turnover
  • Fewer internal support ticket requests
  • Ability to plan ahead on future budgeting personally
  • Confirmation of what I will be getting paid
I do not see any true faults in the system. It was easy to set up, get trained, and immediately see the value in this solution. Again something I would definitely recommend to another company.
Excel was the last tool I used, if you want to call it that. Spiff beats this 100x and really wasn't a comparison.

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

Yes

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

Outreach, Zoom, ZoomInfo
We have exclusively used Spiff for calculating sales commissions, which are tied to our Salesforce. It is updated every 24 hours and can track and calculate future and prior commissions. I don't think it would be ideal for small transactions, as that would get tedious in tracking. The ability to add more collaboration in the tool would also be valuable.

Salesforce Spiff Feature Ratings

Sales ICM
6.3
Sales compensation plan creation
5
Complex sales crediting
6
Sales compensation process automation
8
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
6
Incentive modeling
4
Agile incentive strategy
Not Rated
ICM mobile visibility
9

Comments

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