ScienceLogic - Thumbs Up
September 20, 2019

ScienceLogic - Thumbs Up

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

We use ScienceLogic mainly for our EM7 application.It has been used crossed the organization for issue and ticketing system. It's email and notification function works very well. We currently only use EM7, but we noticed Science Logic offer a wide range of products we can use for monitoring, scheduling, and much more. we will sure explore more options in the future.

Pros

  • Immediate customer support response.
  • Representatives are very knowledgeable and friendly
  • Webex tech support is very helpful

Cons

  • Offering some free on-demand trainings would be nice.
  • Improve product's stability.
  • Provide webinars for new products and their features.
  • EM7 uses drbd and we often experience split brain issue after failover.
  • Science Logic EM7's capability made failover much easier.
  • Tech support staff are very friendly and knowledgeable.
ScienceLogic is up on the front edge of today's technology. It has good customer support and good products. We heard ScienceLogic also has Powersync and PowerMap etc., which could be a great help in our business. In today's complex world, a better centralized monitoring tool would save us a lot.
ScienceLogic could help with application monitoring. ScienceLogic's EM7 really helps with issues and ticketing. It is very easy to use and manage. Its feature are very easy to use. Failover is simple. However, we have experienced split-brain issues a few times. We hope this area could be improved in the future.

Comments

More Reviews of ScienceLogic SL1

  1. Home
  2. AIOps Tools
  3. ScienceLogic SL1 Reviews
  4. User Review of ScienceLogic SL1