How WWT embraced ScienceLogic as a strategic partner to build a powerful recurring revenue platform.
April 25, 2019
How WWT embraced ScienceLogic as a strategic partner to build a powerful recurring revenue platform.
Score 10 out of 10
Vetted Review
Overall Satisfaction with ScienceLogic
ScienceLogic is a core solution in WWT's Managed Platform. It was introduced to allow for world-class operational monitoring, management engine that plays in the enterprise space. WWT also resells ScienceLogic to clients who wish to deploy their own instance.
Pros
- Vast OEM support across thousands of devices out of the box.
- Open API platform to extend as needed by business requirements & outcomes.
- Amazing organization where our investment is in a partnership, not just a product.
Cons
- More PowerPacks ready to go with new/leading technologies.
- Faster/easier GUI drag/drop based workflow/RBA.
- More out of the box RBA's to use day one and extend upon.
- ScienceLogic has allowed WWT to create a world-class platform to deliver better recurring business outcomes to our customers.
- Working with the ScienceLogic organization has allowed WWT to expand how we are building our go-to-market visions in recurring revenue.
- ScienceLogic has allowed WWT to explore Art of the Possible situations solving nontraditional problems in IT like how to increase client's revenue, not just keep their IT systems running.
- Applying SL1 to our multi-cloud practice is being explored to add additional value to consulting services.
- Allowed WWT to create custom tools which use SL1 to feed into the systems.
- The value of the partnership has allowed WWT to get best of breed/best practices from the ScienceLogic team that focuses on MSP's and their success.
While many products have very specific things they have a niche is being good at, they are still just a product.
WWT made the decision to invest in a partnership, knowing that any gaps in product features can be overcome, but buying just a product and you have just a product. We have a go-to-market partner, ecosystem and organization that is in with WWT to be successful.
WWT made the decision to invest in a partnership, knowing that any gaps in product features can be overcome, but buying just a product and you have just a product. We have a go-to-market partner, ecosystem and organization that is in with WWT to be successful.
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