Item: SAP Concur
Rating: 9
Author: Verified User

Overall Satisfaction with SAP Concur

Use Cases and Deployment Scope

We used SAP Concur for travel management and expense management and it actually works very intuitively via user-friendly interface. You need to get used to it first, but afterwards very straightforward and convenient. Also cloud-based experience is very important as we can access the console from any location when I need it.

Pros and Cons

Pros

Mobile accessibility
Great reporting tools with ability to reuse previous reports
Automated expense reporting

Cons

Uploading invoices can be easier, not very straightforward

Return on Investment

I believe the overall ROI is high considering the level of automation

Alternatives Considered

Zoho Expense

SAP has very good reputation and the suite of integrated products. Quality is high for SAP products and therefore our organization trust SAP Concur

Key Insights

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Other Software Used

SAP HANA Cloud

Likelihood to Recommend

SAP Concur is definitely suitable for expense management, integrating with approval workflow and reporting. Very convenient and significantly reduces manual tasks for integrated approach to travel, expense, and invoice management. For large organizations with lots of travel SAP Concur does a really great job automating the processes. We use it on a daily basis.

SAP Concur Feature Ratings

Comments

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Very important product for expense and travel management

Software Version

Modules Used