Sage Intacct is a solid choice!
June 17, 2024

Sage Intacct is a solid choice!

Tom Levesque | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We selected Sage Intacct as our central hub application for various financial processes. Sage Intacct is our source of truth for our general ledger and primary financial reporting tool. We moved to Sage Intacct to provide a web-based financial platform to support hybrid work schedules. Sage Intacct provides strong internal controls and reports to support our external audit as well.

Pros

  • Dimensional accounting provides flexible reporting
  • Web-based application is stable and supports remote work
  • Ability to integrate with best in class partners in various areas to include: budgeting, credit card expense management, church management system and AP Automation.

Cons

  • 1099 reporting requires an external vendor
  • Support process is from a pool not a dedicated support person/team.
  • Cost of additional modules (example budgeting) so high that we sought a 3rd. party solution that integrates with Sage Intacct.
  • Streamlined our accounting processes and able to reduce our headcount from 4 to 3 FTE (saving $50,000/year)
  • Enabled staff to work remotely providing flexibility promoting staff satisfaction and employee retention.
  • Enabled us to explore best in class partners to integrate with Sage Intacct to link with excellent third party vendors such as Martus (Budgeting), Ramp (credit card expense management and AP Automation), and Touchpoint (church membership/contribution management).
We moved from Shelby Systems after 20 years in order to modernize our systems, update our chart of accounts and use a web-based system.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Ramp, TouchPoint
We are a two-entity environment (church with a separate foundation). We have about 15 operating departments with an overall operating budget of $10M. The solution fits our needs, but Sage Intacct would be expensive for smaller churches (organizations) to consider. It is a robust package that requires strong financial management skills to work with Sage Intacct.

Sage Intacct Feature Ratings

9.1
Accounts payable
8
Accounts receivable
8
Cash management
8
Bank reconciliation
10
Multi-currency support
10
Multi-division support
10
Self-service portal
7
Global Financial Support
8
Intercompany Accounting
10
Journals and Reconciliations
10
Enterprise Accounting
9
Configurable Accounting
10
Centralized Rules Framework
10
Standardized Processes
10
Inventory Management ()
Not Rated
Order Management ()
Not Rated
Payroll Management ()
Not Rated
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10

Comments

  • Bethany McDermott | TrustRadius Reviewer
    Bethany McDermott
    (Vendor Representative) commented 2 years ago
    Hi Tom, Thank you for leaving Sage Intacct such a fantastic review. We're delighted our software streamlines your accounting, offering robust tools for a flexible, efficient work environment. Your success is our goal. Thanks for sharing! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/IntacctNATrustRadiusReply to join! Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

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