Item: Rippling
Rating: 9
Author: Verified User

Overall Satisfaction with Rippling

Use Cases and Deployment Scope

We use Rippling to manage employee PTO, benefits, and payroll. Since we are a small start-up Rippling helps keep us organized and in one space, it's simple and easy to use with useful features that help me keep track of PTO requests and move staff between teams as we grow.

Pros and Cons

Pros

Showing team structures visually
PTO management
Employee info pages are very clear and easy to navigate

Cons

I'd like to be able to do more from one page, like add PTO from a main page
It can be clunky to make a change in manager for an employee, the first few times I couldn't make the change.

Return on Investment

Made it possible to manage PTO in one place
Manage team/teams within larger teams

Support Rating

From everything I have heard Rippling is considered easy to use and understand. From PTO to benefits it's simple to get new hires up and running and make changes once they start. As a manager, I like being able to move employees to different teams and check on PTO balances and requests.

Key Insights

Do you think Rippling delivers good value for the price?

Not sure

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

Usability

I generally find Rippling quite usable. Simple icons and not too many choices mean less confusion overall. Sometimes I find the admin account a bit less user-friendly, but when I use the employee account it's very simple. The admin account just isn't always clear when I switch between the two so that might be my own confusion.

Other Software Used

Slack, Front, Brex

Likelihood to Recommend

I like that it's not over-engineered. It's basic without being bare bones. I like how photos are included since names can be hard for me to recall, in some ways it reminds me of Slack. It can be a little bit annoying navigating to multiple pages instead of being able to do a few things on one page, but I otherwise really like it.

Rippling Feature Ratings

Comments

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Scaling start up and Rippling

Modules Used