Printfection Review
May 25, 2022

Printfection Review

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Printfection

I use Printfection for my customer marketing as a way to gift to customers who have marketed with us. It's used as a reward but not necessarily an incentive because the customers don't know that they will get the gift at the end. However, if they market with us, we like to give them a donation as a thank you.

Pros

  • Having different types of shipping (drop/campaign/giveaway) available
  • Collecting customer information, so we don't have to

Cons

  • The UI is not intuitive so it's always tricky navigating to see what stock I have, and how to set up and use a campaign - even though I've used it multiple times before
  • The site's design (both for me as a sender and for others as a gift receiver) is outdated and does not look very beautiful or modern
  • Unsure
Responded quickly but was not always super helpful.
Our company switched to Printfection.

Do you think Printfection delivers good value for the price?

Not sure

Are you happy with Printfection's feature set?

Yes

Did Printfection live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Printfection go as expected?

I wasn't involved with the implementation phase

Would you buy Printfection again?

No

Printfection is good if you don't care too much about the visual impression you make on those you send gifts to. It's also good if you have many shipping needs and want to cover them with a single platform (e.g., all your event swag, new hire swag, and thank you gifts handled on a single platform).

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