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Printfection

Score9.6 out of 10

113 Reviews and Ratings

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What is Printfection?

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.

Categories & Use Cases

Reviews

What users are saying about Printfection.
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Swag!

Incentivized
Verified User
Contributor (501-1000 employees employees)

Use Cases and Deployment Scope

To send swag when a referral is submitted. It is a way to reward employees for bringing people into the company and give them exclusive swag that you can't get at any other time. The offer a a variety of swag options so individuals can select something that is their preference.

Pros

  • Unique link
  • Shipping confirmation
  • Ease of use
  • Variety of swag options

Cons

  • Support

Most Important Features

  • Unique link
  • Variety of options

Return on Investment

  • Everyone accepts ad submits choice of swag through the unique link

Other Software Used

GoodTime.io, Greenhouse, Coda

Great Swag Company!

Incentivized
Libby Melton
Sr. Product Marketing Manager in Marketing at Altium (1001-5000 employees employees)

Use Cases and Deployment Scope

Printefection is a great company for swag for any company's promotional needs. They are very fast to respond to any requests and offer great customer support and always helpful in sourcing exactly what we are looking for, all while finding the best pricing. I love that they store our inventory and also allow us to drop-ship swag to customers with a unique URL. They are super easy to use, easy to work with, and are a great addition to our marketing team.

Pros

  • Inventory management and fulfillment
  • Sourcing great products
  • Customer Service

Cons

  • some search filters in their catalog

Most Important Features

  • Customer support
  • Client outreach
  • Great selection
  • inventory management

Return on Investment

  • low subscription cost
  • inventory management
  • customer engagement

Other Software Used

Jira Work Management, Atlassian Confluence, Figma

Printfection handles all your swag needs

Incentivized
Diane QuaresmaView profile
Customer Relationship Manager in Customer Service at Bitfocus (51-200 employees employees)

Use Cases and Deployment Scope

I use Printfection to order conference swag items for our conference attendees, and swag gifts for our customer anniversaries/contract renewals, new customers, and our customer reference program. Printfection allows us to send our customers quality swag with our logo and easy reporting on our items. The best part of Printfection is its customer support team who works closely to help with onboarding, purchasing swag, and offering ideas and solutions. We are a remote company so another problem Printfection solves is that they hold our swag in inventory and ship out on our request.

Pros

  • Customer Service
  • User Platform
  • Quick shipments

Cons

  • cards/notes sent with swag - more choices

Most Important Features

  • Reporting
  • Very quick turn around on orders
  • Quality products

Return on Investment

  • Customer gratitude for good quality swag
  • Lead generation
  • Staff appreciation

Alternatives Considered

SwagUp

Other Software Used

SwagUp

Usability

Printfection - Above and Beyond My Expectations!

Incentivized
Caidyn Humrich
Marketing Manager in Marketing at Woundtech (201-500 employees employees)

Use Cases and Deployment Scope

We use Printfection for all of our print and promotional item needs for our sales team. We are also ramping up to use them for our onboarding new hire kits, employee giveaways, and clinical team kits. We had been looking or a solution that was a "one stop shop" where we could remove a lot of the manual work for our HR and Marketing department. Printfection has done that as well as provide full transparency for our Finance department.

Pros

  • Customer service is impeccable
  • Ease of use
  • Sourcing of items and requests

Cons

  • Customization of print materials. We did have to find another vendor for business cards due to not being able to customize at time of order and the need to have individual skus.

Most Important Features

  • Kits
  • Financial/Usage Reports
  • Hands On Account/Design Service

Return on Investment

  • Positive ROI for our Sales Team
  • Positive for employee morale
  • The cost is very affordable for everything provided - you get what you paid for here!

Amazing support and product selection!

Incentivized
Jacqueline Leras
Marketing Manager in Marketing at Ascent Cloud (51-200 employees employees)

Use Cases and Deployment Scope

We use Printfection for our gifting and swag. We have almost all of our customer-facing teams using it to thank prospects/customers and celebrate customer wins. We also use it internally to send welcome boxes to new employees. Lastly, Printfection supports our event swag and apparel. We previously were using a Shopify store and had trouble tracking things. It also wasn't easy for our team to understand and we saw a decline in gifting. Since starting with Printfection, we have already seen more interest in gifting from our team.

Pros

  • AMAZING team. The customer support we have received is unmatched.
  • Great quality of products and lots of product options.
  • Very user-friendly and easy to navigate.

Cons

  • The Salesforce integration is not where it needs to be. You only can integrate certain components and it makes it challenging to track things inside of Salesforce.

Most Important Features

  • Great team and support
  • Easy to navigate
  • Tons of awesome swag options to choose from

Return on Investment

  • Printfection is far more expensive than what we were previously using and we haven't seen a huge ROI yet in terms of influence on pipeline.
  • Our employees are more engaged using Printfection than they were with our previous tool.
  • Printfection helps with product design and research which saves me a ton of time when selecting new items.

Alternatives Considered

Sendoso, Reachdesk and Shopify

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