Great, not excellent (yet)
Overall Satisfaction with ON24
ON24 is globally used by my company to manage live and on-demand webinars. It is an interactive way to go through technical content and make sure it is visually explained to our audience.
Pros
- Analytics: a clear view of attendee dropout, engagement, etc.
- Consistency: never crashes or disappoints in any technical way.
- Sim Live: smooth transition
Cons
- Slide per slide recording: this can be very difficult to inexperienced speakers.
- Recording via phone: call center audio quality, we should be able to capture audio from our computers.
- Webcam recording: ideally we'd like to see the speaker.
- Attendee/speaker Q&A interaction is quite positive for customers to connect with us.
- Exceedingly fast lead routing guarantees our leads will be contacted shortly by our sales team.
- Easy platform to navigate when educating new speakers/presenters.
Zoom Webinars provides webcam availability, which we use for the many sessions we answer with live audio and live video. ON24 is the more universal approach for webinar streaming since usually we don't do webcams or live audio.
GoToWebinar also presents issues in live webinars, as slides lag and the speaker has to keep up with the slide speed. This generated an awful live online event experience, and speech patterns end up being crooked, and the speakers often sound confused or agitated by the lag.
GoToWebinar also presents issues in live webinars, as slides lag and the speaker has to keep up with the slide speed. This generated an awful live online event experience, and speech patterns end up being crooked, and the speakers often sound confused or agitated by the lag.


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