Love ON24! Can't go back!
November 08, 2017

Love ON24! Can't go back!

Dorothy Milazzo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

Right now, it is just being used by marketing for a mixture of industry event and product-focused webinars. We plan on extending this out in the future.

Pros

  • It accommodates large audiences with reliable technology.
  • The tool is super easy to use and to train presenters in.
  • The tool allows us multiple ways to engage with our audience members and analytics on each of those methods.

Cons

  • I wish that the reporting on different engagements would allow you to customize the report more to add in different fields.
We haven't had an issue.
  • Our webinar KPIs have all increased since switching to ON24 - registrants, attendance and those that request follow-up from a sales representative following the webinar.
  • We have fewer support calls during our live webinars.
THe integration with Marketo and Salesforce was key.
If you are holding small webinars or simple events, a tool such as ON24 might not be worth it from an ROI point of view.

ON24 Feature Ratings

Virtual Event ()
Not Rated
10.0
Audience polling
10
Q&A
10
8.5
Branding options
8
Integration to Marketing Automation
9
10.0
Participant roles & permissions
10
Confidential attendee list
10
10.0
Calendar integration
Not Rated
Record meetings / events
10
Slideshows
Not Rated
Event registration
Not Rated
Mobile Capabilities ()
Not Rated

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