Great out of the box functionality, and great options to customize for your business needs.
October 18, 2023

Great out of the box functionality, and great options to customize for your business needs.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

NetSuite Mid-Market edition

Modules Used

  • Fixed Asset Module
  • Manufacturing WIP & Routing
  • OneWorld (multi-country and multi-currency)
  • Work Orders and Assemblies
  • SuiteCloud

Overall Satisfaction with NetSuite ERP

We use NetSuite for finance, order management, inventory & supply chain management, crm. We also store information in custom records like our product warranty registration, extra information about our retailers, images of the content of all packages leaving our warehouse and created a mini-database of infringing products, suppliers and what we are doing to enforce our IP rights.

Pros

  • Customization
  • Workflows
  • Financials

Cons

  • System Mails
  • UI/UX
  • File Storage and access management
  • Operations teams have not grown in FTE, despite the overall revenue increasing five-fold since 2015
  • We once saved 1 FTE by automating invoice creation and emailing to customers
NetSuite is almost as flexible as Odoo, but with a lot more out-of-the-box functionality.
The strong base of out-of-the-box functionality tops dynamics but is a bit less then Infor.
Infor is not flexible at all though, so NetSuite is the best choice of the four by far.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

It takes a while to get used to the UI. Some powerful features require knowledge that has to be learned by frustration or from an expert. However, once you get to know it it is really powerful and fast.
NetSuite is well suited to automate or assist in processes that are well designed and properly executed by capable users.

NetSuite is less well suited in processes where records contain too many fields and users are inexperienced / not tech savvy.

NetSuite ERP Feature Ratings

Comments

More Reviews of NetSuite ERP