monday.com Keeps A Small Business on Track
August 17, 2023

monday.com Keeps A Small Business on Track

JAMELA HODGSON | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

I use it primarily to keep track of customer and business tasks, to assign tasks to my team, and to stay on top of the progress of various tasks.

Pros

  • To Do List
  • CRM
  • Organizing files

Cons

  • I would like to create a custom dashboard for each employee, and have not yet been able to set it up exactly how I want, but I am still learning
  • I have set up an integration with gmail, but sometimes it just stops working and I have to delete it and set it up again
  • I have made some forms, but it is not always easy for my employees to access the form view without opening a new window
  • Definitely saves time
  • Keeps me organized, less projects to fall in the cracks
  • Keeps team on the same page
I find it quite easy to use. Some of my older, "technology challenged" employees have been slower to adopt it. Sometimes there is so much info in one place it overwhelms them. I like the new interface, where the boards are on a drop down menu. It looks less cluttered
I haven't used this feature but appreciate that its there
So far I have had no issues, other than my integration with gmail sometimes has to be reset.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

I think it is great for anyone who has a lot of tasks to take care of/delegate, and needs to be able to see at a glance where everything stands. I don't know if I would need as robust a software if I was a sole proprietor without employees - but I think for anyone with 3 or more employees it is great.

monday.com Feature Ratings

Project Management
8.6
Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
8
Email integration
6
Mobile Access
9
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
8
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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