A very well rounded tool
April 30, 2025

A very well rounded tool

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro for client facing and internal workshops. It helps us to visually ideate and problem solve processes and also build our scope of works for clients. As a primarily remote agency we love this tool as it helps us to feel more in the same room as our team and clients, and work together on exercises.

Pros

  • moodboard
  • ai integration
  • workboard
  • process display

Cons

  • Integration with other tools
  • User testing integrations
  • Guided tutorials
  • Accuracy of scopes
  • Speed of workshops
  • Client trust
  • Team engagement
Overall really strong with great tools and experience. It is easy for team and clients to set up accounts and get involved which is great as it makes the barrier to entry a lot lower and reduces friction with onboarding new clients. Our team don't necessarily know how to use all of the features, so perhaps little popups prompting the odd feature that we may not be aware of would be cool.
The presentation and slides mode was a great feature to add. We found we were spending a lot of time summarising workshops and building presentations based on them, we now use AI to summarise the meetings and then build presentations. The only draw back is it does not capture the verbal communications and information so that means some things may be missed. So it would be great to add this to further support with this process being more immersive.
Miro still sits a little separately to some of our other workflows. We work with Figma so often it is more preferential to use their white boarding tools for ease of collaboration. The slides and presentation feature is good, but we aren't fully able to automate this with our styling so often we have to lift this info into a branded deck in another platform.
Miro certainly has a lot more features. The AI is excellent and very helpful for scope writing. I haven't seen this yet in FigJam, yet FigJam is more native to us due to our excessive use of Figma as a tool. Ensuring clients don't have to create too many logins is important, so often we do use FigJam over Miro for this reason.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro is really good for remote teams. It's not so good for hybrid teams as it is difficult to integrate in person and remote at the same time. It is excellent for product planning and initial ideation stages of workflows. We love some of the integrations but the tool is a little separate from the rest of our workstreams

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