Item: Miro
Rating: 7
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Internally we use Miro to mainly do collaborations across different teams including design, project management and development. We also use it largely when doing UX researches and UX validations. Externally, we use Miro to keep tracking project progress and road maps with the clients. So that everything is kept in one place as a source of truth. And we also present on Miro.

Pros and Cons

Pros

Easy onboarding not big learning curve
A variety of templates to jump start
A lot of plugins to expedite productivity

Cons

Access control is very complex
If everything can be quickly copied pasted into other programs like Google Slides or docs it would be very convenient

Return on Investment

Reduce old school whiteboarding time drastically
Make remote working possible since we have team in different states
Saving on business expenses
We can have remote clients too

Implementation Rating

It was very easy to all team members across different department. Not tech savvy people can also easily getting used to it. It's a relatively easy implementation.

Ease of Integration

I can easily copy paste things like texts and images to Miro as well as PDFs and other more complex documents. When exporting Miro to other programs, it is a little bit more challenging. I will have to export Miro by boards and usually I need everything in vectors but that's not always the case.

Collaboration

Yes we have team members in different cities and clients across states. So Miro has been really helpful so that it doesn't limit whiteboarding and collaboration to in-person only.

Alternatives Considered

FigJam and Freehand by InVision

Miro has much more plugins and integrations when compared to InVision Freehand. The fact Miro is a stand-alone program actually has a lot of advantages. FigJam is catching up nowadays just because it's built-in Figma so everything is closely integrated. But it is also a pro when it is not built in Figma so that access control is more tailored and customizable.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Figma, Google Slides, Slack, HubSpot CRM

Likelihood to Recommend

When we need to do early research like competitive research or just have all the resources stored in one place it's very convenient. Also everyone can work at the same time seamlessly. Nobody is in anybody's way.
When we try to wrap up project and share all Miro boards with client to hand off, it seems not that easy to do.

Comments

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5 Year Miro Experience at Software Development Company as a Product Designer